HSBC Group

Business: Wholesale Technology

Open Positions: 1

Recruiter Name: Krystal Z LI 

Location: GZ

Why join us?

Wholesale IT is at the heart of growth at HSBC, generating more than US$20 billion each year, and turning over more than US$1 million of trade every minute.  As one of the largest Commercial Banks in the world, we support millions of businesses in around 55 countries and territories – from small enterprises to large multinationals – to thrive and grow. 
Wholesale IT Technology sits within HSBC Operations, Services and Technology (HOST). Our team provides the technology solutions that enable the business to operate and service customers. From cutting edge relationship management platforms built using Agile/DevOps to industrial strength engines that power global online websites and trade platforms, our highly engaged and talented team can do it all. 
Wholesale IT / Onboarding is delivering a new global onboarding and KYC process for the Commercial / Wholesale Bank that covers data collection (from customers and staff), necessary checks and validations against HSBC Policy and regulatory KYC requirements to onboard customers and/or verify that existing customers continue to meet these requirements.  The platform will provide a single global interface that enables onboarding and KYC processes across multiple markets.  Critical to the success of the program and systems is a data model that covers all markets and system of record requirements, which themselves can differ by market.

The Opportunity:

The Senior Consultant Specialist job is responsible for working across the Technology delivery lifecycle including inception, construction, testing, release and ongoing management of a product or service in a pod within a Technology team. They will participant in the global complicate application implementation and delivery and in a global team with IT professional from various countries.
They will be required to continually enhance their skills within a number of specialisms which include front end, development, security, testing and operational support.

What you’ll do:

• Provide support across the end-to-end delivery and run lifecycle, utilizing their skills and expertise to carry out software development, testing and operational support activities with the ability to move between these according to demand
• End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs as part of the Customer Journey
• Liaise with other engineers, architects and business stakeholders, to understand and drive the product or service's direction
• Establish a digital environment and automate processes to minimize variation and ensure predictable high quality code and data
• Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality
• Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys, ensuring they have an excellent domain knowledge
• Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc.) are identified and addressed at all stages of a product or service release/change
• Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
• Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement
• Keep up-to-date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency etc. that are applicable

• A university graduate with degree in computer science or a related discipline
• At least 10 years of technical experience in Java, J2EE, Spring, SQL, WAS, MQ, etc.
• Strong understanding on agile development methodology and delivery driven
• Good understanding of Micro service architecture design and development considerations and limitations, understanding of Spring Boot / Spring Cloud is an advantage.
• Fluent English speaking and professional business writing skills
• Strong problem solving skills
• Strong communication skills and documentation skills
• Enthusiastic and self-motivated with excellent time management skills and strong initiative
• Able to work independently and effectively under pressure
• Able to adapt in global team culture and communication in different locations
• Good understanding and experience on SDLC, Agile and DevOps
• Open-minded, reliable and independent

What additional skills will be good to have?

• Business knowledge in commercial bank (especially Commercial Banking IT) will be an advantage
• GCP Certificate or certificates of other cloud service providers.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=60ce20691ba69010280dc9df1d4bcb56 

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***