HSBC Group

Senior Digital Product Manager (ID: 0000L6D3)
GCB 04

Some careers prize diversity more than others.    

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC International Wealth and Premier Banking (IWPB) are our new global business combining Retail Banking and Wealth Management. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.
We are currently seeking an ambitious individual to join us as a Senior digital product manager and play a critical role in leading and supporting a number of agile development teams.

The working location for this position is HSBC Tower, Dubai, UAE.

In this role, you will:
•    Actively build relationships with colleagues across products & propositions, sales and distribution, regional businesses, marketing, software delivery, control functions, the global digital teams and the wider organisation working together to create compelling customer and colleague propositions. 
•    Help drive a digital transformation for both our customers and also internally to departments not yet accustomed to Agile ways of working.
•    Understand market trends and customer needs and on the other side proposing commercially viable propositions working closely with our retail and wealth management colleagues and the wider digital product management teams. 
•    Provide market-leading, compelling Digital product experiences that can leverage the global scale and distribution network. With increased connections between businesses around the world, the aim is to take HSBC from a collection of locally orientated digital experiences to one global set across WPB.
•    Be responsible for the product management of key elements of HSBC IWPB UAE proposition in order to deliver distinctive value to Digital Channels using current and future digital capabilities.
•    Be responsible for customer features that constitute the Digital element of the proposition in question (which may change from time to time as projects are completed and as priorities evolve). These capabilities are wide ranging and are based on top of core banking. They include customer experience for Digital Channels and in collaboration with the specific proposition owner. 

To be successful in the role, you should meet the following requirements:

•    The role holder must have significant experience with user led design and working in Agile delivery environment with retail products and propositions. 
•    Experience with consumer product development is a strong advantage, especially mobile banking features and experiences. Ideally, past work experience with digitally led companies.
•    Comfortable with technology including ability to translate business and customer needs to IT requirements.
•    Exposure to projects that touch a range of technical platforms (digital, mainframe, server based etc).
•    Strong analytical and presentation skills.
•    Energetic, positive attitude and team player.
•    Graduation degree is required– to secure a UAE Visa and Work Permit.
•    Under the New Labour Law, only fixed term contracts shall be available to all employees of HSBC UAE (except DIFC and ADGM employees) – hence in line with the term of work permit, a 4 years’ contract would be issued.

For further details and application information please visit our careers site, searching under reference number 0000L6D3.

You’ll achieve more at HSBC.
www.hsbc.com/careers   
               
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. 
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited