Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
- Develop and deliver to production small nonbreaking iterative change that provides business value
- Help consult on business requirements with specific input around technology capability and limitations
- Help maintain and improve the stability and reliability of our production environments
- Work closely with the business in Germany on a day-to-day basis and co-ordinate with other teams in German/India to ensure that the business and project needs are met.
- Experience with Agile software development methodologies
- Solid experience on applications in Mainframe
- Solid experience on database structured query language (SQL)
- Solid technology skills, together with business knowledge (demonstrated aptitude and willingness to learn), and an attitude of continuous improvement and online deployment in a 24x7 uptime environment
To be successful in this role, you should meet the following requirements
- Minimum 6 years of production support experience is required.
- Knowledge and experience of DevOps.
- Knowledge of DevOps tooling such as Jenkins, Git, Jira/Confluence.
- Able to directly communicate with business.
- Track record in working on the delivery of complex deployment projects and under diversified/ matrix structure.
- Strong business sense with good understanding in how IT systems impact business objectives, trade,Security business knowledge is a plus.
- Strong analytical, design and problem-solving skills.
- Good command of written and spoken English.
- Able to work at flexible hour for late evening meeting with colleagues in production support.
- Ability to work in a fast-paced dynamic environment to deliver high quality results under tight schedule and high pressure.
- Willing to learn/explore various technologies especially in Integration domain.
- Suggesting and contributing to architecture improvements, recommending process improvements.
- Ensuring system’s compliance to the constantly changing cybersecurity standards by ensuring timely improvements and evergreening upgrades of the systems..
- Build, release and configuration management of production systems.
- System troubleshooting and problem solving across the platform and application domains.
- Contribute to the smooth running of IT systems by ensuring that problems with production systems and IT services are investigated and resolved efficiently with minimum disruption to the business.
- Ensure compliance with all relevant internal instructions/policies, internal control standards and external regulatory requirements, including the management of operational risk and adherence to the Group’s standards of ethical behavior
- Technical Requirement – Cobol, JCL,SQL,DB2,SDSF,CICS, CICS and DB2 Monitoring, WMB/IIB10, DataStage
Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)