HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Our COO team delivers strategic execution for Corporate and Institutional Banking (CIB) across the globe. Through transformative data and digital solutions, customer servicing, and non-financial risk expertise, this team is where problems are solved, and careers are made.

CIB COO focuses on these key priorities: Protecting the bank, our customers and stakeholders by enhancing our operational resilience, strengthen our control environment, and improve risk management. Driving operational excellence and efficiency by optimising our processes and delivering the transition to net zero in our own operations. Enabling business growth exceptional service by enabling our businesses to focus on our competitive advantage and deliver transformation and digitisation across the bank.

We are currently seeking a high calibre professional to join our team as a Senior Manager Business Analyst.

Principal Responsibilities

In this role you will 

• Collaborate with stakeholders to gather and document business requirements, ensuring alignment with project goals and objectives

• Conduct detailed analysis of business processes, systems, and data to identify opportunities for improvement and automation

• Translate business requirements into functional specifications, user stories, and acceptance criteria; collaborate with stakeholders to define data requirements and ensure seamless ingestion of data from multiple sources into a single data repository

• Analyse data ingestion processes, identify improvements, and work closely with technology teams to implement robust data ingestion solutions; ensure data quality, integrity, and security throughout the ingestion process

• Collaborate with stakeholders to define the objectives and scope for machine learning requirements suitable for NFR management

• Work closely with data scientists and analytics teams to analyse complex data sets to identify patterns, trends, and anomalies related to non-financial risk; and to develop predictive models and algorithms to assess and mitigate non-financial risk

• Collaborate with stakeholders to design actionable recommendations and process flow to enable timely and effective risk management interventions

• Analyse current NFR controls, identify areas for improvement, and work closely with technology teams to implement necessary changes; monitor the effectiveness of controls and provide insights for continuous improvement

To be successful you will need

• Bachelor's degree in Business, Finance, Economics, Computer Science, or a related field. Advanced degree preferred

• Proven experience as a Business Analyst within the financial services industry, Experience on consulting and/or risk management is an advantage

• Strong understanding of non-financial risk management in wholesale banking. - Proficient in data analysis tools and techniques, with experience in advanced analytics and visualization tools (e.g., SQL, Python, Tableau)

• Excellent analytical skills with the ability to gather, analyse, and interpret complex data sets. - Strong communication and presentation skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders

• Detail-oriented mindset with a strong commitment to accuracy and quality

• Ability to work independently and collaboratively within a cross-functional team environment

• Knowledge of regulatory requirements and industry best practices in non-financial risk management is highly desirable

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.