HSBC Group

Business: IWPB Technology
Open positions: 1
Recruiter Name :Veronica Zhong  

What you’ll do    

Solution Development & Delivery:
•    Design, develop, and implement Dynamics 365 and Power Platform solutions (Power Apps, Power Automate, Power BI) for private banking CRM, ensuring maintainability and compliance.
•    Collaborate with business stakeholders, IT, and cross-functional teams to gather requirements, resolve technical issues, and deliver effective solutions.
•    Support CRM implementations, including integration with legacy systems, data migration, and adherence to regulatory requirements (e.g., GDPR).Technical Support & Best Practices:
•    Develop and maintain reusable components, custom connectors, and automation scripts to improve project delivery and quality.
•    Apply best practices in ALM, DevOps, and system integration for Power Platform environments.
•    Assist in establishing coding standards and contribute to technical documentation.
Collaboration & Continuous Improvement:
•    Work closely with technical teams to share knowledge and support skill development.
•    Participate in backlog management, estimation, and defect resolution throughout the agile development lifecycle.
•    Provide application support during business hours and participate in incident resolution as required.
Stakeholder Engagement:
•    Communicate technical concepts and project status to stakeholders and team members.
•    Support pre-sales activities such as solution design and PoC development as needed.

What you will need to succeed in the role:

Education and Experience:
•    Bachelor’s degree in Computer Science, Information Technology, or related field.
•    Minimum 5 years of experience in Microsoft Dynamics CRM, with at least 2 years in Power Platform solution development and implementation.
•    Experience delivering CRM projects, including system integration and data migration.
Technical Skills:
•    Proficiency in Power Apps, Dataverse, Power Automate, and Azure administration.
•    Experience with ALM, DevOps, and reusable solution frameworks for Power Platform.
•    Familiarity with plugin development, ETL processes, and technical documentation.
•    Understanding of software engineering principles, including code optimization and scalability.
•    Familiarity with containerization (Docker, Kubernetes) and JavaScript frameworks (ReactJS, AngularJS, Vue.js) is a plus.
Certifications:
•    Microsoft certifications such as MB-210 or PL-600 are desirable.

Additional Skills:
•    Strong communication and teamwork skills.
•    Experience in private banking or financial services CRM is an advantage.
•    Experience with cloud solutions, CI/CD pipelines, automated testing, and infrastructure as code (IaC) is a plus.

You’ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

* The information contained in this job description is a true and accurate reflection of the job as specified.