HSBC Group

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further. 

Human Resources leads the implementation of the Group’s people strategy in line with business objectives. We facilitate talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.  

The overall purpose of the role is to oversee and manage HR User Acceptance Testing practices with specific accountabilities for Cross Service and Core HR UAT

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

•    Be responsible for setting out HR standards and guidance for User Acceptance Testing inclusive of supporting template guidance and tooling and MI for BAU and entry/exit criteria and programme teams 
•    Work with Programme and project test manager at key stages to ensure that appropriate test approaches are in place, pre-requisites met for each programme and work with project managers and scrum masters to address gaps
•    Be responsible for test oversight, test plan and execution for HR and Cross Service Testing for BAU Changes and vendor releases; ensuring that changes the HR systems have been successfully user acceptance tested with the correct stakeholders (and documented) prior to being migrated through to Production environments, with any workarounds knowns and agreed
•    Work closely with Group HR IT Release Management team; HR Global Service Owners delegates and their respective Subject Matter Experts; IT HR Leads; and HR Operations Team Leaders
•    Responsible for developing effective relationships with other HSBC functions aligning to influencing internal best practice 

To be successful in this role you should meet the following requirements:

•    Expertise in end-to-end UAT project management 
•    Strong knowledge of testing best practices 
•    Implementation experience of Core HR, Payroll or Service Management technologies 
•    Awareness of Accessibility consideration to be taken through both design and test.  
•    Ability to drive triage to work independently to manage issues and provide the necessary and relevant details to the development team 
•    Familiarity with test automation tools preferred
•    Knowledge and experience working in an Agile environment 
•    Knowledge of data models and system integrations

This role is based in London.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser – https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).