HSBC Group

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking a high calibre individual to join the Markets & Securities Services team in the role of VP- Senior Transitions Manager- Securities Services

The Client Change and Onboarding Team is a global team supporting all Securities Services (SSv) products, including Funds Services, Global Custody and Direct Custody and Clearing Services and is accountable for the management, delivery, and execution of all client-related programmes in line with strategy and targets.

The Transitions team is under the Global Client Change and Onboarding function in Securities Services to lead the onboarding for both global custody and fund client. It has global responsibility for client implementations across region & products.

The Transitions role lead change initiation, design and delivery and are accountable for successful delivery of both Technology and Business Change Programmes and ensuring benefits realisation. They operate at a senior level and engage and influence a wide spectrum of stakeholders and partners across HSBC.

In this role, you will:  

·        Act as the single point of contact to clients’ contact involved in implementation. Manage and coordinate the overall implementation process including migrations, account openings and entitlements to deliver client desired services.

·        Develop and communicate a regular status of all implementations in the relevant region highlighting any potential risk.

·        Engage in client discussions and relationship management activities as required to support the various businesses.

·        Work together with key parties in each project, and ensure all parties are accountable for their tasks and progress as planned.

·        Manage tasks to shorten cycle time and accelerate generation of revenues.

·        Lead internal resources across functions (operations, systems, and products management), to complete implementations on time.

·        Arrange handover of the client service requirements to Client Servicing Team for seamless transition upon successful completion of transition activities, and post implementation review.

·        Coordinate transition activities with all internal and external parties and report to clients.

·        Provide feedback on current processes and be a member to contribute to process improvement initiatives, if appropriate.

·        Provide regular internal and external update regarding that projects that he/she is running.

To be successful in this role you should meet the following: 

·        Experience in Securities Services / Custody /Fund Administration.

·        Extensive knowledge of banking products and operations, especially securities related services including Fund Accounting and Global Custody.

·        Proven relevant experience preferable with managerial function, ability to challenge coupled with excellent influencing skills across a multitude of internal/external stakeholders.

·        Operating in a client led environment or as a third-party administrator.

·        Know-your-client (KYC) and due diligence handling experience.

·        A solid understanding of business change techniques including the application of industry-standard methodologies, techniques, complex modelling, and scenario planning.

This role is based in London

Continue to grow with our internal opportunities.

For any UK based employees wanting to apply for this role please do not apply via this page, instead use this link Explore Jobs | Eightfold Career Hub which will take you to our new platform. Any non-UK residents please continue with your application via this page.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500