HSBC Group

Business: Risk & Compliance

Open positions:1

Role Title: Vice President FC Fraud Risk Stewardship CoE GSC’s

Global Career Band: 4

Location (Country / City ): India- Hyderabad/Bangalore

Recruiter Name : Priyanka O

The Opportunity:

Role Purpose:

• Fraud Risk is a subset of the Financial Crime (FC) function, part of the Second Line of Defence (SLOD) and includes Risk Stewards who are independent of the commercial risk-taking activities undertaken by the Group’s businesses, also referred to as First Line of Defence (FLOD). Risk Stewards are responsible for providing subject matter expertise, advice, guidance and effective challenge to the FLOD to ensure that, as Risk and Control owners, they effectively manage the Fraud risks for which they are responsible. Fraud is a non-financial risk amongst the wider the FC risks in the bank. The Fraud and therefore FC function operates in accordance with HSBC Group’s Risk Management Framework (RMF).
• The Vice President FC Fraud Risk Stewardship CoE will be responsible for supporting Senior managers on all aspects of fraud oversight and ensuring risk stewardship responsibilities for this oversight are adhered to. The role holder will also be responsible for providing independent review and challenge of Fraud risk activities undertaken by First LOD, with a particular focus on payment fraud and scams, ensuring they have met the minimum standards of risk management and risk reporting. They will also support embedding of the fraud risk management framework by providing guidance on the interpretation of policies and application of controls to ensure fraud risk is managed within appetite.  

Fraud Risk Team Purpose

• Provide expert advice, oversight, check and challenge, so that the bank can protect itself and its customers from current and future fraud threats. This purpose is achieved by:
• Effectively understanding, measuring and managing fraud risk
• Effectively understanding, measuring and managing the control environment
• Deploying the right controls/defences at the right time
• Adhering to relevant policies and framework requirements
• Managing/driving industry and regulatory change

Role Overview:

• The remit of the role holder will be, but not limited to:
• Provide Subject Matter Expert (SME) advice and guidance in relation to all types of Fraud, with particular focus on payment fraud and scams-related queries received from various stakeholders.
• Identify, understand and evaluate fraud regulatory changes, including understanding our exposure to such changes and communicating our policy position across all markets.
• Support in fulfilling the 11 risk steward responsibilities as listed in the risk management framework, so that HSBC achieves appropriate standards of risk management and risk reporting and protects itself and our customers from current and future fraud threats.
• Collaborate effectively with FC Investigations and oversee the investigations and outcome of Fraud Operations.
• Maintaining oversight on Fraud losses and monthly Risk Appetite Statement (RAS) metric reporting.
• Reviewing key fraud KPIs / KRIs and preparing monthly analysis highlighting key trends/areas of concern
• Oversight and challenge on adherence to Non-Financial Risk (NFR) framework and Risk Steward deliverables.
• Provide Subject Matter Expert (SME) advice and guidance in relation to payment fraud and scams-related queries received from various stakeholders.
• Collaborate effectively with FC Investigations and oversee the investigations and outcome of Fraud Operations.
• Partner with other Risk and Compliance SMEs, principally in Regulatory Compliance and Resilience Risk to ensure we consider Conduct, Vulnerability and Cyber risks associated with payment fraud and scams.

What you’ll do:

Key activities

• Oversight of the broader Fraud staff members within FC Risk Stewardship CoE
• Review and challenge of Issues, Actions, Controls and Events to ensure they meet quality standards and framework requirements.
• Preparation of key oversight data and any escalations to Senior Management, for reporting and discussion in governance meetings.
• Preparation and consolidation of accurate data/insights for inclusion in relevant papers for key meetings/forums
• Preparation and reporting of monthly Fraud loss MI/KPIs/KRIs analysis highlighting any trend/concerns.
• Review of monthly Fraud RAS MI.
• Regular monitoring and reporting of metrics to ensure relevant framework and risk steward responsibilities are embedded and effective. 
• Provide support to Senior management on Enterprise-Wide Risk Assessment (EWRA) and Risk and Control Assessments (RCAs).
• Support Senior Management with the analysis and summary of Global and Regional Audit and Assurance reports to identify any areas relevant for Fraud that require read across or other actions to be taken.
• Completion of media and industry news scanning and preparation of output summarising items relevant for Fraud.
• Regular thematic review of issues and events to identify any trends/concerns that require escalation to Senior Management.
• Bi-yearly reviews of RCAs to ensure framework requirements relating to Control associations are being met.
• Support Senior Management with targeted reviews on areas of high risk or concern for Fraud.

Typical targets and measures

• Positive stakeholder feedback
• Minimal exceptions flagged for Fraud Risk stewardship (e.g. RSPI, DQs, etc) on a monthly basis
• Provides effective advice and support to stakeholders.
• Delivers quality reporting to management by the established deadlines.
• Drafting of papers meets high standards of quality and timeliness with minimal re-writes
• Clear analysis is presented to Senior Management on Fraud MI
• A proactive approach is exhibited in anticipating and mitigating future fraud threats.

What you will need to succeed in the role:

Functional knowledge/Key skills required for the role

• Risk management knowledge/experience, gained through a background in either 1st or 2nd Line of Defence role, preferably in Fraud, Financial Crime, Operational Risk and/or Resilience Risk.
• A good overall understanding of the wider Risk Management Framework.
• Ability to interpret fraud regulations and create compliant, practical and efficient policy solutions.
• Ability to design and deliver training modules, case studies and training assessments.
• Working knowledge of the HSBC Global Non-Financial Risk (NFR) Framework and Technical User Guides (TUG) as well as the Global Compliance Risk Steward Standard Operating Procedures is preferrable
• Interpersonal Skills (i.e. collaboration and networking) with experience of dealing with stakeholders including the capacity to articulate the case for risk management
• Excellent communication skill (oral, written, and presentational) with the ability to influence others through use of compelling facts, thought-provoking discussion and logic and use diplomacy and tact to resolve differing views
• Strong critical thinking and analytical skills. Ability to make informed risk-based decisions with robust supporting rationale.
• Effective time management & prioritisation skills with an ability to prioritise competing demands and deliver against stringent deadlines.
• A Certified Fraud Examiner or other Fraud relevant qualification would be an advantage.

Link to Candidate User Guide:

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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