HSBC Group

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

The Wholesale Change and Simplification Manager is a specialised role leading strategic initiatives within Wholesale Banking (WSB) to deliver high-impact projects that enhance operational efficiency, elevate client experiences, and align with HSBC’s global strategy. This involves managing end-to-end project delivery, fostering cross-functional collaboration, and leveraging innovative technologies to drive measurable business outcomes. 

Responsibilities:

• Identify and articulate strategic change objectives, success criteria, and deliverables, developing clear project plans, budgets, and resource allocations.
• Oversee multiple concurrent initiatives, ensuring they meet time, budget and quality standards while proactively managing risks, dependencies, and issues.
• Collaborate with relevant stakeholders (e.g. Operations, IT, Compliance) to capture requirements, refine scope, and maintain alignment with strategic priorities.
• Provide regular updates to governance forums, highlight milestones, risk, and mitigation strategies to ensure transparency and accountability.
• Identify and champion opportunities for process improvements or modern delivery methods (e.g. Agile) to drive more efficient and innovative outcomes.
• Integrate HSBC’s change framework, risk management frameworks, and regulatory requirements into project activities, escalating significant issues promptly.
• Coordinate market activation efforts with stakeholders e.g. Product, Marketing, frontline teams, etc., gathering feedback from users to refine solutions.
• Ensure successful adoption by overseeing readiness activities, training, and stakeholder engagement so that strategic changes land effectively and deliver sustained benefit.
• Define and measure expected financial, operational, and customer benefits, tracking progress continuously to maximise return on investment.
• Conduct post-implementation reviews, capturing lessons learned and best practices, and incorporating findings into future change initiatives.

Requirements:

• Advanced degrees (MBA/Masters) combined with extensive experience in financial services.
• Excellent negotiating and influencing skills, and effective at gaining traction at all levels in challenging environments. 
• Expert in core corporate banking processes, products, and relevant regulations.
• Proven experience delivering large multi-dimensional complex projects and programs within banking/financial services.
• Track record of implementing digital solutions (cloud, APIs, data and analytics, AI, RPA).
• Ability to translate complex business strategies into technical roadmaps, aligning with regulatory and compliance needs.
• Skilled in both Waterfall and Agile methodologies, selecting the right approach per project.
• Demonstrated ability to lead cross-functional teams and manager senior stakeholders.
• Highly skilling in linking digital initiatives to revenue growth, operational efficiency, and customer satisfaction.
• Demonstrated personal leadership by consistently embodying organisational values through behaviours and performance outcomes.
• Genuine interest and desire to mentor colleagues, build end-to-end delivery capabilities within the organisation.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.