Job description


Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation. 

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Client Selection Exit Management (RBWM). 

Principal Responsibilities

  • Deliver a global client exit policy and process which can be implemented in a sustainable and consistent global manner across all of HSBC
  • Support policy change and potential impacts on process for the end to end oversight of operational effectiveness of process and procedures
  • Act as Subject matter expert with key stakeholders
  • Supports action required to address Retail Banking Wealth Management risk appetite and financial crime risk matters
  • Supports stakeholder relationships through communication and ad hoc reporting as applicable with a clear understanding that operational effectiveness requires consistent Cross Line of Business and Cross Border execution
  • Facilitate local execution of Quality Control and Quality Assurance results along with associated remediation
  • Facilitate local execution of the process in an operationally effective manner using automated tools that generate consistent and quality Management Information, enabling efficient resources allocation against a blueprint, and support cross border and cross business line decision making and execution
  • Ensures a local resourcing model is maintained by all relevant parties in the process
  • High level understanding of all types of financial crime and reputational risk
  • Familiarity with Retail banking and financial services products
  • Ability to work with various stakeholders to manage the processes
  • Experience of case work with strong judgmental
  • Strong communication skills, team player
  • A keen eye for detail, together with strong administrative and organizational skills
  • Able to work independently and self-initiative
  • Ability to multi task

To be considered for this role, the relevant rights to work in Singapore is required.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Singapore with less than twelve months in their current role, including changes in GCB banding, please also obtain and enclose the endorsement from your current line manager in the application; for more information you can visit HRDirect and search for content "SGP: Internal Job Application Criteria”. 

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Nom du recruteur
Samantha Quah
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