Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Head.

In this role, you will:

  • 16 + years of hands on experience in DevOps around on prem & cloud technologies
  • Understanding customer requirements and project KPIs
  • Identify & Implement various development, testing, automation tools, and IT infrastructure
  • Planning the team structure, activities, and involvement in project management activities.
  • Managing stakeholders and external interfaces
  • Setting up tools and required infrastructure inline with HSBC standards
  • Defining and setting development, test, release, update, and support processes for DevOps operation
  • Have the technical skill to review, verify, and validate the software code developed in the project.
  • Troubleshooting techniques and fixing the code bugs within automation framework
  • Able to define automation, deployment standards & guidelines
  • Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
  • Encouraging and building automated processes wherever possible
  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
  • Incidence management and root cause analysis
  • Sound knowledge on Docker, containerization
  • Coordination and communication within the team and with customers
  • Selecting and deploying appropriate CI/CD tools
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
  • Mentoring and guiding the team members
  • Monitoring and measuring customer experience and KPIs
  • Managing periodic reporting on the progress to the management and the customer.
Requirements

To be successful in this role, you should meet the following requirements:

  • Experience working on Linux/Windows based infrastructure
  • Excellent understanding of Python, APIs, Shell scripting
  • Excellent troubleshooting skills
  • Working knowledge of various tools, open-source technologies, and cloud services
  • Awareness of critical concepts in DevOps and Agile principles
  • Well versed with Agile framework and high performance culture    
  • Proven experience in software development, IT operations, or a similar role.
  • Familiarity with DevOps tools and technologies, such as Jenkins, Docker, Kubernetes, and Ansible, GitHUB
  • Experience with cloud platforms, such as AWS, Azure, or Google Cloud.
  • Strong problem-solving skills and the ability to work under pressure. Excellent communication and collaboration skills.
  • Proven experience in BI/Data projects over Cloud & on-prem technologies like GCP and associated tool-stacks
  • Strong proven skills in Big Data Ecosystem including Hadoop and Cloud technologies
  • Strong knowledge of Data Warehousing, ETL, Analytics and Business Intelligence Reporting
  • Good knowledge of Operations and Frontline activities in the Financial Industry context
  • Recent exposure to end to end solutioning and delivery of large initiatives supporting Cloud Deployment of applications
  • Experience of architecting and managing production environments across Physical, Virtualization and Cloud technologies for on-premise and cloud deployment topology
  • Excellent knowledge and Hands-on experience in Public Cloud (AWS, Azure, Google, Alibaba Cloud) and Private Cloud (VMware, Cloudstack), and its migration path
  • Experience on provision tools (Terraform and Ansible), Kubernetes, EKS and CICD pipeline. Achieved Solution Architect and DevOps certificates on at least one of Azure, AWS, GCP
  • Technical know-how on JWT token setpu under Springboot setpu and CICD deployment. Standard DevOps tooling hands-on experience on i.e. Jenkings, GitHub, Jira, etc

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI