Job description
Some careers grow faster than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
You will be responsible for engaging with business counterparts to initiate requirements gathering and facilitation for Technical initiatives in the MENAT region. Core focus being on change the bank initiatives across our customer and staff channels. The role provides a single point of contact for teams across MENAT region.
The successful candidate will be responsible for understanding the business value across different functions. They will be able to translate business requirement into feature requirements and collaborate with the design team in prototyping further fine-tuning requirements. The successful individual will participate in sprint planning, sprint reviews and backlog refinement meetings. They will support with user stories and work closely with the development team.
Duties & Responsibilities:
• Facilitating the review and approval of requirements from all stakeholders
• Writing user stories, conducting grooming sessions and story walkthroughs
• Providing first sign-off on the development post development testing
• Giving demo to the PO and other stakeholders for final sign-off
• Support UAT, SIT and Production
• Collaborating with partner system BAs and other stakeholders- Stakeholder Management
• Preparation of use case diagrams, UMLs, Sequence diagrams, Visio flows
• Be the interface between the business, the customers, and their product related needs on one side, and the Team on the other side
• Provide a buffer for the Team from requests for feature and bug-fixes that come from many sources, and is the single point of contact for all questions about product requirements for the team
• Work closely with the team to define the user-facing and technical requirements, to document the requirements as needed, and to determine the order of their implementation
• Impacts analysis of change requests on the existing business flows
Requirements
Experience & Qualifications:
To be successful in the role, you should meet the following requirements:
• Graduation degree is REQUIRED– to secure a UAE Visa and Work Permit
• Experience in Software development lifecycles
• Stakeholder Management both peers and seniors
• Excellent verbal and written communication skills
• 2+ years’ experience in a technical environment preferably working with the Digital channel’s domain
• Proven ability to deliver under pressure & tight deadlines; readiness to work extended hours
• Demonstrated ability to rapidly build relationships with key stakeholders, including external vendors
• Have experience and knowledge of working with Agile processes and lifecycle, tracking and process management tools, e.g., JIRA, Confluence etc.
• Ability to work in an unstructured and changing environment, competent at managing an ever-changing backlog and able to pivot on strategy and priorities when business needs arise
• Customer focused, results-based approach, able to deliver to deadlines
• Good knowledge of IT policies and practices
“We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours subject to approvals.”
For further details and application information please visit our careers site, searching under reference number.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
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Issued by The Hong Kong and Shanghai Banking Corporation Limited.