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Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking a high calibre professional to join our team as an Ultra High Net Worth Proposition Lead, Asia.
Principal Responsibilities
Role Overview:
The Ultra High Net Worth (UHNW) Proposition Lead for Asia will be responsible for helping drive propositional developments and ensuring regional implementation throughout Asia. The successful candidate will work in partnership with the Global Private Banking (GPB) Proposition and Commercial Execution teams, the Head of UHNW Asia and UHNW Desk Heads, WPS product functions and COO. The role covers UHNW client coverage design (in partnership with the markets), product proposition (in partnership with WPS), client engagement initiatives (in partnership with Marketing), as well as learning & development projects, digital usage and client experience. This role is responsible for the definition, design and execution of client-led Brokerage trading within the Global Capital Markets business.
In this role you will
- Lead implementation of the UHNW proposition in Asia, working with key stakeholders to ensure an attractive and commercial offering for UHNW and Family Office clients
- Work with local teams to support the implementation of new propositions, assessing competitiveness and considering cost-income trade-offs
- Take ownership of the implementation of UHNW client experience improvements for Asia, including actions identified by the client insights NPS framework, and working with COO / relevant stakeholders
- Ensure proposition alignment with other areas of Commercial Execution for Asia including regional Marketing colleagues to ensure strong articulation of our proposition to UHNW clients
- Partner with regional WPS teams, including the UHNW Solutions Group (USG), to ensure best-in-class UHNW products and service, with optimum use of delivery channels to deliver a competitive offering
- The role covers UHNW client coverage design to support performance and growth across the UHNW Asia segment, working with the UHNW teams
To be successful you will need
- Bachelor’s degree in Business, Finance or a related field
- Proven experience in Wealth Management preferred, including products, operating models and clients
- Strong collaboration and interpersonal skills, demonstrating the ability to influence and drive prioritisation decisions, as well as developing productive relationships with senior management
- Structured thinking, with strong verbal and written communication skills
- Strong organisational skills and the ability to manage multiple projects simultaneously
- Analytical mind-set with the ability to leverage data to drive informed decisions
- Proactive and self-motivated with a high level of initiative and results oriented mind-set
- Ability to manage upwards, escalate appropriately and prioritise. Ability to work laterally ensuring strong connection points across the Global Commercial team
Opening up a world of opportunity
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Issued by The Hongkong and Shanghai Banking Corporation Limited.