Job description

Opening up a world of opportunity.

We're a financial services organization serving more than 39 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.

We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.


Wealth and Personal Banking

We help clients to manage, protect and grow their wealth. We offer a range of services from personal banking, mortgages and loans to investment, savings and wealth management products. Our international network and breadth of expertise enables us to support individuals, families, business owners, investors and entrepreneurs around the world.


What Opportunities await you?

As a Wealth and Personal Banking (WPB) Professional, you can choose to work on the front line to help customers in their Financial Journey, work in operations to protect our clients and our Business or support customers by telephone banking.

Within the Front Office roles: You own the relationship with our clients!

The WPB Books of Business provides service to clients in different financial stages. A broad understanding of the fundamentals of financial planning, an excellent client service and professionalism are critical to the success of the business. You are responsible for acquiring, developing and retaining relationships with clients, working with the broader branch and lead teams to ensure achievement of the business performance measures and plan (as defined by the Wealth and Personal Banking business).

Within the Operations role: You will be responsible to provide operational and administrative support and quality standards to the WPB business.

Within the Contact Centre: This team plays a crucial part in HSBC’s customer telephone banking experience by completing transactions, resolving issues and being an HSBC branch Ambassador.   Employees within the Contact Centre help clients to manage protect and grow their wealth through fair and transparent transactions and enhancing positive relationships. With flexible working arrangements and hands-on training, you’ll find a work – life balance that works for you.


Join Our Pipeline; Apply Now

Submit your application to this posting to join our WPB pipeline. Submitting your application here will prompt an experienced recruiter to review and match you to future opportunities, whenever possible.

The WPB branches have locations across Canada. 

The WPB contact centre are located in Toronto, Vancouver and Montreal.


HSBC Proud

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox ( with any additional inquiries or for support and reasonable accommodations during the selection process.

If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.