职位描述
Open positions: 1
Global Career Band: 5PM
Why join us?
Financial Crime Investigations (FCI) provides an industry-leading investigations capability to identify financial crime proactively, quickly, and effectively. It has a global perspective, coordinating investigations between countries and regions, developing best investigative practices, and delivering clear findings and recommendations that drive proactive and impactful risk management. FCI facilitates information sharing with internal and external stakeholders, including regulatory, law enforcement and security agencies. FCI leverages its findings to support the continuing evolution of the regulatory landscape based on practical, tested innovation. FCI is organized (where legally permitted) as a hub-and-spoke model. This organization benefits regions and countries by providing greater capability to look across the HSBC network, share information and identify financial crime to manage financial crime risk. This does not alter the existing local engagement and communication lines with management, global businesses, functions or external stakeholders. Rather, it provides regions and countries with an enhanced ability to identify and fight financial crime.
The Opportunity:
Responsible for managing a team of investigators (between 8 to 10) tasked with conducting investigations concerning accounts/transactions where potential financial crime risk has been identified and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting (Investigative Reporting) Procedures for regulatory decisions and filing and appropriate internal referrals for action.
Direct the teams to ensure processes are implemented in accordance with procedures and quality decisions and written products are produced in a timely manner.
What you’ll do:
Key activities and decision making areas
Effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. These cases may include:
unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
escalated cases from transaction monitoring systems;
escalated cases identified by true matches to screening lists escalated from Name Screening teams;
cross-border referrals; and
escalated cases from Fraud Operations.
Ensure investigators perform, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
Ensure through manager review that high quality investigative narrative (Investigation Report) are prepared and the case file is populated with appropriate documentation.
Ensure that review recommendations are made as appropriate, which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not or escalation to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc).
Ensure where appropriate, interaction with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) (CSEM) Secretariat to manage financial crime risk is done in accordance with procedures.
Provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
Deliver to team, post receipt from Accredited Trainers, training modules under the Continuous Training Programme, for embedding.
Lead on collaboration and provision of feedback with/to Transaction Monitoring Operations, Fraud Operations and Name Screening as appropriate.
Impact on the Business
Appropriate pro-active use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
High quality case file including a comprehensive narrative and recommendation as to whether or not a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
Appropriate referrals for action identified, and effecting of such in accordance with procedural standards.
Proportionate number of investigations completed to the agreed procedural standards required and within agreed service level agreements.
Appropriate consideration given to each case as to content and quality of content/narrative.
Appropriate escalation to other Investigations teams, taking care to evaluate appropriately against relevant escalation criteria.
Customer / Stakeholders
Deal with enquiries from colleagues of other HSBC business areas in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
Deal with external enquiries, if required, in a professional manner, providing appropriate information, referring to management, where necessary.
Leadership & Teamwork
Ensure compliance with Regulatory, Bank Policy and Principles. Maintain records, and update case histories.
Work closely with Investigators to develop personal capability and develop career goals.
Work effectively and professionally with colleagues across Investigations and the organization.
Lead, develop and motivate the team to attract, retain and develop capacity, capability and talent for continuous delivery of timely, high quality investigations.
Cultivate an environment that supports diversity.
Operational Effectiveness & Control
Ensure performance meets the requirements of any relevant service level agreements and at all times, adheres to [Hong Kong / Singapore where applicable], Local, Group and Regulatory policies.
Generate ideas to improve team and process efficiencies.
Monitor and assess performance and level of resourcing.
Operational Effectiveness & Control
Ensure performance meets the requirements of any relevant service level agreements and at all times, adheres to [Hong Kong / Singapore where applicable], Local, Group and Regulatory policies.
Generate ideas to improve team and process efficiencies.
Monitor and assess performance and level of resourcing.
要求
What you will need to succeed in the role:
Desirable
Universal banking experience across Retail, Commercial and Banking and Markets.
Money Laundering investigations experience including understanding transaction monitoring scenarios.
Familiarity and experience with transaction monitoring and associated systems and case management systems.
Experience with banking core customer data management systems.
Experienced in using tools to collect and analyse data from multiple sources.
Experience of identifying activity indicative of financial crime risk, i.e. money laundering, terrorist financing, etc. risk.
Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted.
Behaviour, including transactional profile, against expectation established from KYC/CDD data.
Experience in writing reports.
Proven high quality spoken and written communication skills with the ability to draft reports and communicate.
Conclusions effectively, in a clear, concise and professional manner.
Consistently achieve objectives set and take action to improve own performance.
Strong organisational skills.
Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix.
Organisation
Prior regulatory or law enforcement investigations experience is advantageous.
Prior experience within RPA or other automation projects is advance.
Proficient with Excel, VBA or Python.
Certification on BluePrism (Developer) and/or other RPA platform is advance.
ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications.
Strong communication with good inter-personal and influencing skills.
Receptive to accepting and effecting change.
Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***
(* The information contained in this job description is a true and accurate reflection of the job as specified.)
招聘人员名称
Zhi Hui Wisdom Lv
招聘人员电子邮件
wisdom.z.h.lv@hsbc.com.cn