HSBC Group

Business: Global Banking and Markets

Open positions:1

Role Title: Assistant Vice President - Trade Conduct Control

Global Career Band: 5

Location: Bangalore

Recruiter Name : Joyita Basu

Why join us?

• Data and Regulation Reporting is a function in Market & Securities Services Operations. It is globally aligned, cross assets operational structure, positioned equidistant from Front office, Operations, Surveillance, Finance and Risk. 
• OMRC is the key price monitoring control in HSBC for inappropriate trading and market conduct risks. The OMRC team provide assurance that the Global Markets business is operating within risk appetite with respect to trade capture and inappropriate trading, by overseeing and challenging the all-in trade price executed by the business against specific thresholds. The impact of the objectives of this role not being met would expose the firm to inappropriate trading and trade capture risk, as well as market conduct issues.
• The role of Asset Class Lead of OMRC sits within Trade Conduct Control function of MSS OPS, and specifically in DaRR stream. The OMRC process was migrated from M&SS surveillance into MSS OPS and this role is evolved over the year given high degree of ownership and accountability.
• The role is a people leader role managing service delivery for the Off Market Rate Checking (OMRC) and Best Execution Monitoring processes across various regions for an Asset class. The role requires strong business understanding, project management expertise, control focus, knowledge of multiple products and P&L impact, and high quality engagement across senior levels to drive change, productivity gains and control benefits.

What you’ll do:

• Lead, motivate and manage the team, handling contingencies, learning & development, backup, succession & progression planning, and hiring management.
• Ensure service delivery of processes across as per the standards set out in PLAs and operating with high degree of governance in a well-defined control environment
• Represents the function and face off to the business on Pricing.
• Represents the function in challenging the market business with regards to management of specific and overall operational risk.
• Ensure continuous review of processes with the objective of improving service delivery timeframes, control environment and to identify areas of improvement
• Tight control on direct costs, identify & implement areas for process improvement / standardization / automation to achieve reengineering saves, support analysis and project rollouts.  Foster a culture of Being Commercial, with an Ambitious Change Mindset
• Contribute to strategic planning & decisions in senior management meeting
• Agree audit issues and actions (if any) with internal/external auditors in close-out meeting and implement as per the agreed deadline
• Grow footprint by showcasing high quality service delivery, centralization benefits especially quality and productivity improvements.

Typical KPIs and Targets

• Timely and accurate MI produced with minimal queries against required deadlines
• Performance Standards as defined in PLA met or exceeded
• Re-engineering targets
• measuring against project deadlines and UAT testing
• Minimal errors Six Sigma approach
• Implementation of the projects as per agreed schedule

Customers / Stakeholders          

• Direct customers are the in-country senior management and teams; other stakeholders GM Operations, IT, Risk, Front Office, central finance functions, other teams in GFC/GSC, etc.
• Ability to communicate at all levels
• Understand stakeholder needs and manage expectations
• Assist senior management in strategic planning and decisions
• Maintain effective relationship with business areas and identify areas of service improvements through regular calls and feedback
• Influence and escalate key customer issues in an effective way to ensure timely resolution
• Present MI per asset class (GFX, Equities and GDM) to the respective Best Execution Committee comprising of senior FO & Compliance management.

Typical KPIs and Targets

• Strong and effective interactions through multiple communication channels
• Meaningful and evolving monthly dashboards and KRI packs
• Feedback from stakeholders
• All queries acknowledged and resolved in a timely manner.

Leadership & Teamwork            

• Set clear direction, objectives, performance targets and standards of behavior aligned to HSBC’s strategy.
• Effectively communicate organization strategy and goals. Ensure people are clear about what and how they need to deliver; Take prompt actions to resolve and address under performance
• Encourage quality self-assessments, and carry out periodic assessment and appraisals within internally stipulated deadlines with no exception
• Understand career/personal aspirations whilst managing expectations and focus on developing and inspiring people to achieve their full potential.
• Enable enhancement of soft skills and technical competency of team by putting together a development plan with them
• Motivate, develop, reward and recognize team members, manage staff expectations, and maintain work-life balance
• Work as one team in letter and spirit with all stakeholders
• Create an environment within the team which fosters free sharing of knowledge & ideas
• Champion Balance & Inclusivity and diversity

Typical KPIs and Targets

• Meets minimum Manager standards and strong behaviors evidenced
• Feedback from direct reports and other colleagues
• Low talent attrition and internal career progression
• Timely completion of all mandatory training
• Timely Day 1 readiness for new joiners
• Maintain a good level of gender diversity.

Operational Effectiveness & Control       

• Challenge, escalate and address key control gaps
• Provide for strong support to CCOs, internal & external audit reviews
• Adherence to Group values, policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, clear desk policy
• Act with high levels of integrity, conduct and performance against ethical standards. All employees should exemplify
• the highest personal standards of integrity at all levels
• commitment to the truth and fair dealing
• openly esteemed commitment to quality and competence
• adherence to the HSBC code of conduct
• Continually assess operational risks inherent in the processes, taking account of changing procedures, staff movements, legal and regulatory requirements, management restructures, and impact of new technology.
• Effectively drive and manage change, plan business contingency and achieve cross-training
• Ensuring BCP plan is documented, agreed with business partner and tested as per agreed timelines
• Ensure that there is full compliance with the Global Markets FIM, Internal Control Objectives

Typical KPIs and Targets

• No material issues in internal and external audits
• Zero control issues
• Audit trail and documentation well maintained
• Timely escalation of issues
• Demonstrating a culture of risk awareness and control

What you will need to succeed in the role:

• Degree / MBA Finance or similar with at least 5+ years of experience in Controls preferably in a Product Control, Markets Surveillance/ Reporting or Global Markets environment.
• Experience managing high end Product Control, Surveillance or Reporting & Analysis or finance activities, with independent accountability for achieving and driving results
• Orientation towards Product Ownership
• Strong practical understanding of Traded markets products, such as Foreign Exchange, Fixed Income, Derivatives - Options, Interest rate swaps, Equity Derivatives, Credit Derivatives etc. and their valuations
• Demonstrated team leadership qualities and proven track record of ability to manage diverse/multi-culture work environments with strong organization, time management and prioritization demand
• Excellent communication skills, presentation skills and interpersonal skills, combined with strong courageous integrity to challenge, ask the right questions, be persistent, give and receive feedback positively, collaborate effectively within own team, outside team and with front office.
• IT user expertise in working on systems and applications, with proficiency in MS Excel/Access/Word/PPT

Link to Candidate User Guide:

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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