HSBC Group

Open positions:2

Global Career Band: 6IC

Why join us?

Wealth and Personal Banking  is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.            

The Opportunity:

• The Non-Financial Risk (NFR) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management.
• The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management

What you’ll do: 

• Possessing excellent knowledge on the GLOBP, AML & Sanctions policies and CDD process.
• Support Financial Crime Risk Management activities including KYC, CDD/EDD, AML, Sanctions, Tax, etc.
• Identify and escalate critical/exceptional issues to the management.
• Provide accurate and timely project updates and MI regularly to management and key stakeholders.
• Ensure tasks/initiatives adhere to both internal and external regulatory requirements, Local and Group policies and standards and minimize general risk to the Group.
• Collaborate and maintain good working relationship with stakeholders to ensure all the deliverables are achieved smoothly within scheduled timelines.
• Ensuring due diligence/ additional due diligence reviews are undertaken to the required quality and detail on a timely basis, to reach the logical conclusion.
• Communicate effectively and lead discussions on complex queries with QC, QA, Compliance, RM or Middle Office.
• Working with WPB, KYC Ops, and key stakeholders to establish data points in preparation of customer portfolio review (e.g., write up SOW for High Risk and SCC customers).
• Liaising with the business stakeholders (e.g. RMs, Team Heads and Branch Directors/Market Heads) on case matters to ensure alignment and consistent skills and knowledge to handle these reviews and profiling.
• Engage clients, on behalf of RM to obtain information and documents to meet CDD/ EDD, AML LoBP requirements.
• Identify opportunities and enhance operational efficiency for continuous process improvement with positive impact on business.

What you will need to succeed in the role:

• Minimum 3 years in banking or insurance with relevant AML/KYC experience (e.g. CDD/ EDD/Screening), including minimum 2 year of experience in client portfolio reviews (including client interaction) over Individual, Entities, Trusts Personal Investment Vehicle (PIC/PIV) customer types.
• Candidate with strong SOW validation experience for High-Net-Worth Customers and Insurance product knowledge are preferred.
• Knowledge & experience of KYC / AML Regulations. Having a certification in AML/CFT related courses will have added advantage.
• Capability to quickly learn new things, new jurisdiction policies and guidance, new policy, procedure, and confidence in communication of these.
• Ability to implement Group risk management policies and procedures.
• Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls,
• Ability to execute at pace with high focus on results, while managing multiple priorities.
• Ability to handle crisis situations and take appropriate / timely decisions.
• Pro-active & business orientated with ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions.
• Ability to work well under pressure with high degree of accuracy.

What additional skills will be good to have?

• Execute and deliver project tasks within budgets, time scales and of high quality of output.
• Excellent interpersonal and customer service skills with a customer-centric approach
• Excellent communication skills (oral & written) in English. Other language capability complementing with key markets will have added advantage.
• Strong telephone communication abilities
• Ability to build connections and work collaboratively within WPB and across line of businesses.
• Able to cope with pressure and tight deadlines and be change oriented.
• Able to work independently under minimal supervision.
• Microsoft Word, Excel, Power Point skills required.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0171483&sys_kb_id=4c793c401b7a1c509e15553a2d4bcb35

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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(* The information contained in this job description is a true and accurate reflection of the job as specified.)