HSBC Group

GCB 7

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Business Analyst.

Principal Responsibilities

• Provide support to manager to ensure the day-end process completed on time
• Report exception and irregularities promptly for management awareness
• Participate in business initiatives/projects to provide user requirements, conduct user acceptance test and provide internal training to the team
• Share best practices to improve internal process within the team
• Facilitate client account opening process and associated client service process, meeting Service Level Agreement
• Attending service requests, including data capture and analytics
• Produce Management Information reports as required
• Maintain effective communication with stakeholders
• Successful candidate might be assigned for priority tasks when needed within the department

• Bachelor’s degree in business, finance, related field or equivalent experience
• Proven customer service, account opening/closure and/or CRS and FATCA experience is preferential
• Understanding of banking operations and client services in the banking industry
• Good written and communication skills in Cantonese and English
• Self-motivated and able to work independently
• Technology Skills, knowledge of Microsoft Office Applications and advanced Excel skills is an advantage

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.