Job description
Business: Screening Utility Operations
Open positions:1
Location (Country / City ): India/Hyderabad
Recruiter Name : Sumana P
Why join us?
- In line with our ambition to be the world's leading international bank, HSBC has committed to develop the highest or most effective standards for Financial Crime Compliance and deploy them globally on a consistent basis. The Global Sanctions Policy mandates that all customers are screened at on boarding and periodic intervals, following changes to customer information and when the Official Lists and other applicable Local Lists are updated. Automated or manual screening is conducted using HSBC’s mandated automated customer screening solution which generates alerts for investigation, verification, and follow-up as necessary.
The Opportunity:
- This is an Individual Contributor Role, the job holder will work on alert processing, participate in coordinated discussions with line management, business partners for updates and guidance regarding process flow, and procedures and regulatory issues and manage preliminary investigation reports for the business area to meet established standards in the Service Level Agreement.
- This is an Individual Contributor role and staff would require having a good understanding of payments and its implications. The staff will be responsible to take in more complex decision based on enhanced procedure and training under tight deadlines with utmost quality.
- Activities that involve reviewing and investigating an inbound or outbound transaction which has been alerted on the screening application for a possible match against a Sanctions, AML or Fraud list on WOLF.
What you’ll do:
- Acquire and update knowledge on procedures and products.
- To be fully aware and comply with the regulatory requirements. Read all manuals at regular intervals as instructed by supervisor.
- To ensure that a high level of awareness about Compliance, Money Laundering and other legal and regulatory requirements are always maintained.
- Knowledge and experience are shared with colleagues, providing assistance on referred/technical issues.
- Support achievement of team objectives
- Exhibit ownership of the business
- By investigating and resolving the Suspected Hit messages by ensuring timeliness and quality of response
- Match the individual productivity and quality levels with center target productivity and quality standards.
- Achieve minimum productivity levels within 1 month of taking over the job.
- Being punctual and regular at work.
- Ensure the alerts and enquiries are managed in line with pre- defined priorities for the respective queues.
- Appropriately manage the alerts in a manner that the process productivity targets are met.
- Adhere to all the audit requirements including but not limited to: Declaration of Secrecy/Data Protection Act/Health Safety and Security/Clear Desk Policy/ Other Process specific Audit requirements/ Compliance issues/requirements and Undertake process specific checks, wherever applicable
- Adhere to Business area prescribed Online Modular Training & GR prescribed Modular Training
- To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
- Participate in development of cohesive teams.
- Foster development of co-workers
- Contribute to the creation of a supportive work environment driven by people centric values.
- Build professional relationships with colleagues in other areas
Management of Risk
- To abide by the Group Compliance Policy by containing compliance risk in conjunction with the relevant Compliance Department. The term compliance embraces all relevant laws, rules and codes with which the business must apply. To continually re-assess the operational risks inherent in the business, taking account of changing economic or market. conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
Observation of Internal Controls
- To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Major Challenges
- High accuracy of complex processing to meet stringent cut-off times and minimize financial loss to the bank.
- Ensure error free and quality processing.
- Understanding critical documentation and interpreting information and risk involved
- Good organizational skills, ability to handle work independently and thorough understanding of the job objectives.
- Generating case studies and sharing learning points
Role Context
- The job requires general awareness of banking operations and responsibilities include.
- Completion of the relevant compliance checks on the suspected hit messages within cut-off times
- A high level of awareness about compliance is always maintained.
- The job involves financial and reputation risk so all the referrals should be sorted out within SLA
Requirements
What you will need to succeed in the role:
- A Bachelor’s/master’s degree (E)
- Experience in Sanctions and AML Payments within depth knowledge of SWIFT and other payment gateways (D).
- Flexibility to work in shifts [Including Night / Day] (E).
- Broad experience of how the different financial circumstances of customers is reflected in their account activity and the ability from that experience to recognize when activity is suspicious rather than unusual or in keeping.
- Proven track record of strong focus towards high levels of Quality and Customer Service
- Attention to detail and Strong Communication skills.
- Lateral thinker with an ability to interpret and solve complex issues.
- Procedures change frequently; selected candidates are expected to drive the change in the teams immediately.
- With minimal training. Is self-motivated, pragmatic (sense of urgency is a must).
- Problem solvers, think outside of the box, think both strategically and tactically to make screening utility more business and customer centric
What additional skills will be good to have?
- Need to build strong process knowledge covering all aspects of Sanctions Name Screening & Payments Screening to effectively handle escalations raised by the team.
- Decision making under pressure, giving due consideration to quality, time scales and cost.
- To fully understand the existing regulatory environment and processes of the business and impact on day-to-day activities.
- To be aware of changes and updates in the process and compliance world which will impact performance and share the same with colleagues in time.
(Or)
Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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***Issued By HSBC Electronic Data Processing (India) Private LTD***
招聘人员名称
Sumana Penumala
招聘人员电子邮件
sumana.penumala@hsbc.co.in