HSBC Group

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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Our International Wealth and Premier Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialized relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

This is an exciting opportunity within the Sales Effectiveness team to work with the Global Head of Sales Effectiveness in managing end-to-end commercial performance in markets.

The Channels Insights and Commercialisation Senior Manager will manage a cross-channel performance ecosystem, including ongoing measurement, executive reporting, targeting process and collaboration with the markets and group teams.

In this role you will:

·         Establish metrics aligned to group definitions to improve channel sales and productivity

·         Oversee process to track performance across markets, including ownership of the Sales and Productivity dashboard.

·         Deliver monthly executive reporting on channel sales and productivity (IWPB CEO and Exco audience)

·         Design and coordinate the planning activities on channels sales and productivity with markets (Distribution Operating Plan)

·         Implement governance to ensure regular reviews of performance with group and market teams, as appropriate

·         Provide insights connecting sales and productivity results with business actions and overall strategy

Deliver on business management requests, acting as an SME for sales and productivity measurement

To be successful in this role you should meet the following requirements:

·         Extensive experience in an analytical role, managing large datasets and metrics. Fully proficient with Excel macros and complex problem solving

·         Proven experience as a Channels Insight manager on a Global scale

·         Ability to build a story around data and present in a suitable format to suit the audience

·         Ability to manage multiple ad-hoc requests and work to tight deadlines

·         Track record in building processes and frameworks / executive reporting

·         Strong stakeholder management skills

This role is based in London and offers hybrid working.

Continue to grow with our internal opportunities.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500