Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Global Payment Solutions (GPS) is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and efficiently with dedicated country, regional and global support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.
Europe GPS Chief Control Office (CCO) is a key part of the GPS business, responsible for working with Risk Owners, Control Owners, Risk Stewards, and the broader GPS & Line of Business teams to manage risk and controls within appetite, and to support continued growth and innovation across GPS in a controlled and sustainable manner.
We are currently seeking an experienced individual to join GPS Europe in the role of Manager, Chief Control Office based in Krakow, with a Hybrid working model.
What you’ll do
- Manage Risk Control Assessment (RCA) processes on behalf of Risk Owners and Control Owners as requested (e.g. trigger event monitoring; stakeholder engagement; meeting organisation and outputs etc.); engage Risk Stewards as required.
- Coordinate with relevant business teams to ensure the proper and timely recording and reporting of internal events, management self-identified issues and their corresponding management action plans.
- Oversee and drive the progress of issues and actions remediation through challenging owners to ensure due dates are met and issues are fully mitigated.
- Work with control owners to propose and implement continuous control monitoring and arrange the regular and ad-hoc reviews in response to the review findings, business initiatives and the update of Group policies and requirements.
- Support with GPS risk Governance activities, lead the review of emerging risks and issue read across.
- Promote operational risk awareness, including briefing and training to staff, sharing of internal/external incidents, etc.
- Assist in internal and external audits and 2LOD assurance review including the review of issues and actions prior to submitting to GIA for validation.
- Identify and share non-financial risk management best practice across CCO teams and business stakeholders.
- Proactively build and maintain effective working relationships with all relevant colleagues and stakeholders across the three lines of defence to ensure the business remains within risk appetite.
What you need to have to succeed in this role
- Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles.
- Good understanding of the Group’s Operational Risk Framework.
- A good knowledge of HCIB and GPS, including products, services, systems & processes.
- Good understanding of audit or compliance activity.
- Proven problem-solving skills with ability to consider alternative and lateral solutions.
- Able to communicate clearly, succinctly and with gravitas often to senior stakeholders.
- Experience with preparation of content for and presentation to governance forums and senior stakeholders.
- Ability to prioritise and work independently under pressure within a team environment.
- Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.
What we offer
- Competitive salary
- Annual performance-based bonus
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Corporate parties & events
- CSR initiatives
- Social fund
- Flexible working hours
- Free parking
- Nursery discounts
- Financial support with trainings and education
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioural test
- Telephone screen
- Zoom interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
招聘人员名称
Monika Pietranek
招聘人员电子邮件
monika.pietranek@hsbc.com