Job Advert Details
Business: GPB Business Services
Open Positions: 1
Role Title: Subject Matter Expert (SME) – Payments Operations
Global Career Band: 7
Location: Quezon City, Philippines
Recruiter Name: Veronica Benz Suarez
Why join us?
The Payments Team is responsible for providing an accurate and efficient service to Private Banking Clients and Relationship Teams. This requires processing of commercial and bank-to-bank payment instructions received from the Relationship Teams and the Payments Onshore Team. It involves accurately inputting payment details to SWIFT messages such as MT103, MT202 and MT202 COV. All payments are expected to be released with the correct details within their respective cut-offs. Understanding of the controls, audit requirements, and the escalation process is a key component of the role.
The Signature Verification task is an additional scope to the Payment process. This would entail the staff to validate Relationship Manager (RM) instructions consisting of external / internal payments, and change of client data (address, email/telephone, account closure). The team needs to ensure instructions are in accordance with client mandate and has the correct level of Relationship Team authorization.
The Opportunity:
The Payments SME is responsible to accurately inputting payment details from client instructions to SWIFT messages such as MT103, MT202, and MT202 COV whichever is applicable.
He or she will also need to ensure that the payments processed are reviewed for their accuracy in a timely manner and released within cut offs.
What you’ll do:
- Provide an efficient and accurate payment processing and settlement service
- Demonstrate good general banking skills to accommodate varied workload
- Possess good investigative skills in order to identify why payments have been returned or have failed to STP
- Good working relationships with colleagues within both Onshore and Offshore Teams
- Working in conjunction with the Onshore team actively review and maintain departmental Desk Instructions/Procedures
- Demonstrate an understanding of FIM requirements, local procedures and audit controls
- Demonstrate a positive approach to the change process, training and development
信息
What you will need to succeed in the role:
- Minimum of 3-4 years of experience in a payments process
- Excellent knowledge of Faster Payments, EFT’s, SWIFT and CHAPS payments formatting and input and associated payment investigations
- Computer skills: MS Office
- Analytical skills and well organized
- Good communication skills, team player and client oriented.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC HDPP***
* The information contained in this job description is a true and accurate reflection of the job as specified.
Want To Apply?
- All applicants must have successfully completed their probation period
- All applicants must have a minimum performance rating of Good and behavior rating of Good in the last year end appraisal
- All applicants should have served at least 18 months in their current functional role and department company. Check your tenure in current position by viewing your Employee Profile on HR Direct. See Time in Position under Employment Information.
- Applicant should inform respective Line Manager prior to submitting an application
- Application form should be submitted on CareerLink along with their current CV
- All the completed applications should be submitted on CareerLink by 11:59 PM on the closing date
- Have not been previously declined for the same post within the last 3 months on the date of submission of their application
- Have not been on ANY form of Corrective Action within the last 6 months from the date of application
Declaring incorrect information in your application (e.g. incorrect performance and behaviour rating; and corrective action status) is considered a SERIOUS OFFENSE based on the HDPP Employee Handbook:
A. Very Serious Offense
"Sec 1. Any acts of dishonesty, which may provide reasonable grounds for the company to lose trust and confidence to the employee, which includes but not limited to the following:
c) Giving false testimony or falsifying any document, records or information or presenting such falsified document, records or information in any study, research inquiry; padding and deliberate overcharging of expenses; tampering with time records; requesting or allowing any individual to log in/out and actually logging in/out any individual. "
招聘人员名称
Veronica Suarez
招聘人员电子邮件
veronica.benz.suarez@hsbc.com.ph