HSBC Group

Business: Global Trade Solutions (GTS)

Open positions: 1

Role Title: GTS Product Manager, CoE GSC’S

Global Career Band: 6

Location: Bangalore

Recruiter Name: Hariharasudhan

Why join us?

HSBC is the world’s leading trade bank with over $850 bn of trade facilitated annually and a global market share of 5.2%. Trade Finance has been at the heart of what HSBC has done for over 160 years. HSBC’s Global Trade Solutions business (GTS) operates in around 50 countries and territories accounting for the bulk of global trade flows.

This is why GTS is more important than ever and we aim to constantly improve on how we operate to reinforce our leadership position in global trade and being the top trade bank in the world.

The Opportunity:

• This role will be responsible in handling related GTS Product processes and policies and delivering the best outcomes for clients and stakeholders across the globe

• This role sits within GTS Centre of Excellence (COE) team responsible for Chief Product Office (CPO) and will work closely with Global Product Owners, Country Product Head, Country Product Managers, Business Service Head, other GTS stakeholders in global and country teams to drive exceptional service in handling ongoing reviews and compliance to GTS Product policies and procedures

• This role carries multiple responsibilities (i) Performing ongoing product and underlying process reviews (ii) Handling periodic reviews and assurances for effectiveness of policies and procedures relating to GTS product suite (iii) Deliver outcome on the review process in-line within agreed metrics (iv) Delivering best product outcomes for clients and stakeholders across the globe

• The job holder to exercise a high degree of accuracy in meeting policy requirements and to uphold and enhance the quality of reviews under guidance from Team Lead, Global and Country Product teams

• This role will also help in outlining the future framework relating to assurances and reviews of control framework for GTS product and identifying continuous improvement to related policies and process

What you’ll do:

• Provide specialist support in handling activities relating to global and country product teams in completing regulatory, governance and policy framework reviews including identification and assessment of business risks

• Ensuring compliance to applicable policies, procedures relevant to the GTS product area and domain responsibilities through on-going reviews and assurance process

• Support GTS Product Owners in assisting them with maintenance of product offerings by meeting compliance and risk requirements in liaison with global and country risk stewards and product managers

• Develop a robust and efficient control environment across GTS product organization to ensure good operational, financial management and compliance to HSBC policy and procedures

• Providing effective analysis and governance reporting, tracking of outstanding issues and actions

• Proactively challenging practices / controls operated by onshore/offshore functions, identifying gaps, and recommend improvement to control environment

• Ensure strong compliance to bank policies and procedures and deliver against statutory, regulatory and legal obligations within agreed timelines

• Assist the GTS Product teams in management, review and development of policy and procedure related controls

• Protect the Bank, CIB, GTS from potential financial and reputation losses by maintaining strict internal controls

What you will need to succeed in the role:

• An undergraduate or post-graduate qualification in related fields

• Skills that translate to asking the right questions, understanding the tasks, and communicating ideas and actions clearly

• Experience of working in project implementation or performing a business analyst role for risk management in one more risk function or deep dive / risk investigation or audit

• Good analytical skills especially in understanding business processes, P&L, client management and product management

• Strong at using Microsoft product suite (Excel, Power Point, etc.)

• Ability to deliver on timelines and working on large set of risk data

• Experience in managing and delivering project or programs in your current role is desirable

• Ability to prioritize and work independently under pressure within a global matrix team environment

• Excellent spoken, written communication skills

• Good interpersonal skills required, with an ability to collaborate with colleagues across segments and geographies being essential

• Good GTS product knowledge and understanding of GTS product risks is desirable

• TM1 and Omnia knowledge is preferred

What additional skills will be good to have?

• Ability to foster relations with stakeholders outside of one’s own sphere of managerial influence is essential.

• Ability to present business cases to senior colleagues while demonstrating an understanding of the underlying risks and assessments thereof will be a plus

Link to Candidate User Guide:

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Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar.

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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