HSBC Group

A Career with Hang Seng Bank 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Retail Distribution

Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. 

We are currently seeking a high caliber professional to join our branch network as Head of Insurance Sales (Area).

Principal responsibilities

• Lead and supervise a team of insurance product specialists to implement holistic sales initiatives for insurance products and manage the team members and the Area to achieve insurance AOP targets 
• Formulate and execute sales strategies to drive the insurance sales performance, monitor the qualities of sales conducted by team members and branch sales staff
• Monitor and review current sales process in order to improve channel efficiency and customer experience
• Maintain high team morale, attract, motivate and develop talent and leverage teams effectively across the company
• Ensure that all control measures relevant to the job are undertaken to minimize risk exposure of the Bank
• Adhere to all relevant processes and procedures of the Group compliance policy and internal controls

• University degree in Business Administration or other relevant qualifications such as CFA, CFP or CFMP

• Minimum 8 to 10 years’ relevant experience in retail banking, with strong knowledge of insurance products

• Passes in the Hong Kong Securities Institute Licensing Examination and Insurance Intermediaries Qualifying Examination 

• Strong business awareness, excellent relationship building and stakeholder management skills

• Strong leadership, good presentation, interpersonal, negotiation, communication and analytical skills

• Good command of spoken and written English and Chinese

• High level of customer centric mindset and ability to manage complex interactions effectively

• Shown strong situation awareness, strong desire to learn and able to work in Agile environment

• Able to inspire others to achieve their goals/ambitions in a variety of situations 

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks.

When applying, please submit a full resume and attach your appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required. Please obtain and enclose the endorsement in the application. If you have been in your current role for more than 12 months but the behaviour gateway was “No” in the most recent performance assessment, you cannot apply any internal job openings.

Within Hang Seng certain roles are designated as Enhanced Vetting Roles.  For these roles, all internal and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role, on an ongoing basis if they remain in such a role.

This role has been designated as an Enhanced Vetting Role, if you require more information on the additional checks see Global Risk FIM > Security Risk > Appendices > D.5 Insider Risk > Required Vetting Checks

You’ll achieve more at Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited