HSBC Group

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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

With the Bank’s strategic shift in its focus towards Wealth, the Premier Wealth Solutions team and the Customer Channel & Commercialization team has been brought together to form an integrated team, to deliver our end-to-end One Wealth vision, with greater integration and by transforming distribution into a Wealth-focused model. 

The integrated team enables the Bank to provide world-class product solutions informed by customer and business insights, deliver exceptional customer experiences with seamless omni-channel sales and service journeys, and develop a world-class frontline to transform our distribution to focus on wealth. This will be achieved by transforming our RMs, delivering industry-leading wealth platforms, while ensuring sustainable growth with robust risk controls and oversight.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

The Head of Premier & Wealth Distribution plays a key role within the newly combined team, responsible to lead and oversee the global distribution strategy for Premier & Wealth with the following remit:

·         Commercialize on our Wealth investments across markets;

·         Develop and execute with markets on the commercialization plan to deliver FRP targets;

·         Execute against capacity planning;

·         Lead market engagement and best practice sharing;

·         Partner with HR on Frontline Employee Proposition, covering Recruitment, Training, Progression and Retention;

·         Implement our Incentive & Recognition (including COE) schemes;

·         Design our coverage model, role tiers; and,

·         Structure and optimize resources 

In this role you will:

·         Define and champion the global vision and strategy for Premier and Wealth distribution, ensuring alignment with the overall organizational goals

·         Develop and implement sales strategies leveraging our Wealth investments, including expanded RM footprint, revamped training programme, as well as existing and newly deployed wealth capabilities

·         Identify and analyze emerging industry trends, competitive landscape, and client needs to inform strategic direction

·         Develop and implement sales framework to enhance client acquisition, retention, and drive profitability within the Premier and Premier Wealth segment.

·         Grow our wealth business with focus on wealth penetration and wealth relationship deepening with close collaboration with markets, facilitating best practice sharing

·         Oversee sales enablement initiatives, including wealth CLCM commercialization, wealth employee proposition (covering recruitment, progression, training programs, retention), and performance management tools

·         Lead our design of our Incentive framework & Recognition schemes, including the execution of the annual Circle of Excellence (COE) event

·         Design our client coverage model and define role tiers to optimize customer engagement and servicing by RMs

·         Establish key performance indicators (KPIs) and metrics to measure the effectiveness of distribution strategies and overall business performance.

To be successful in this role you should meet the following requirements:

·         Deep understanding of sales and service strategies within the financial services industry, including channel management, sales process optimization, and our wealth systems.

·         Strong knowledge of premier and wealth management products and services, with a broad understanding of Wealth and Premier banking.

·         Ability to set clear strategic direction aligned with Markets, Propositions, Functions, and experience working across Group, Region, and Market teams.

·         Familiarity with culture, supervision, and conduct frameworks, and knowledge of the global external environment, including regulatory, political, competitors, and market factors.

·         Strong leadership, interpersonal, and communication skills with the ability to influence senior teams and interact at all levels of the organization.

·         Deep understanding and experience in driving culture positively, familiarity with culture, supervision, and conduct frameworks, and strong numerical and analytical skills.

·         Ability to work independently, multi-task, filter information, prioritize multiple demands, and effectively plan and manage projects.

This role can be based in London, Hong Kong or Singapore and offers hybrid working.

Continue to grow with our internal opportunities.

 To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500