HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department- CTO

In this role, you will: 

• Provide the technical support within the agreed Service Levels.
• 36 to 60 Months of experience in IBM i IT Infrastructure, Ready to work round the clock (7*24).
• Admin and troubleshooting Skills of AS400 Operating System.
• Operating System (general), Ops Navigator, BRMS, Basic Knowledge of CL Programming, HMC & TCP/IP, Experience in IBM i Performance Management, Third Party Tools: Power HA, Connect:DIRECT, OnDemand Report Archiving tool, iDoctor & PowerLock, Performing system IPL.
• Knowledge of iASP, Knowledge on iCluster and troubleshooting on errors, WAS and MQ applications and provided basic troubleshooting
• Experience with standard change, incident and problem management process
• Meet the delivery standards as per the agreement that includes quality of deliverables, documentation Status communication and timely reporting.
• Interact with application teams and other infrastructure teams, Vendor liaising for troubleshooting and issue resolution.    

To be successful in this role, you should meet the following requirements:    

• Degree qualifications in Computer Science, Information Engineering or a related technical field or equivalent practical experience
• Experience on IBM i platform with good foundation knowledge covering OS/400, Ops Navigator, Basic Knowledge of CL Programming, HMC & TCP/IP and high availability.
• Good understanding on troubleshooting of BRMS Configuration, Third party software’s such as Connect Direct, IWS, CDC, Power lock and iDoctor
• Performing system IPL and troubleshoot.
• Knowledge of iASP and iCluster troubleshooting.
• Working knowledge on performing Roleswap(Disaster Recovery).
• Good analytical, problem-solving skills and strong work ethics.
• Proficient English written and verbal communication skills.

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India