HSBC Group

Open positions: 1

Global Career Band: 6PM

Why join us? 

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

The Opportunity:  

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as Insurance Full Underwriting Manager.

What you’ll do:     

• Acting as the leading role of optimizing the New Business and Underwriting processing on regular basis. Conduct exceptional reporting, investigate and resolve discrepancies by collaborating with stakeholders (finance, operations, IT, etc) to ensure fulfillment of internal and external guideline and regulatory requirement.
• Prepare comprehensive management reports with analytical result and observation.  Ensure timely escalation if any adnormal and follow with related reporting protocol accordingly.
• Responsible for reviewing operation’s quality performance. Enhance and streamline the end to end processing journey, prepare and supplement the workflow and procedures. Have the capability to review related customer correspondence and revamp to ensure an effective external communication and enhance the customer journey.
• Carry out insurance policy administration tasks, including handle case referral, complaint case review and investigation, assist for overall effective control monitoring in NBUW Ops.
• Participates in various projects assigned and drive a satisfatory result.
• Support operation when required.

What you will need to succeed in the role:       

• At least 5 years of full underwriting experiences and medical standard authority or above.
• At least 2 years of management experience.
• Familiar with insurance operation.
• A good communicator and proficient english presentation.
• Competency in Microsoft applications including Word, Excel, Outlook, PPT. Capability of workflow and procedure writer.
• Ability to work in a fast pace and a challenging environment.
• Able to work in an agile environment.
• A proactive and positive mind-set.

What additional skills will be good to have?     

• Project management experiences ( PMP).
• Proficient workflow drafting and MI (PPT) preparation.
• Ability to manage multiple priorities and effective problem solver.
• Excellent communication skills in both Chinese and English.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)