HSBC Group

Business: Risk & Compliance

Open positions: 1

Role Title: Analytics Tooling Lead GSC’s

Global Career Band: 5

Location (Country / City ): Bangalore, Hyderabad

Recruiter Name : Geetika Gupta

The Opportunity:

Financial Crime

• The Financial Crime (FC) function is a Second line of defence (LOD) function that includes ”Risk Stewards” who are independent of the commercial risk-taking activities undertaken by the Group’s businesses (also referred to as “the First LOD” or “FLOD”). The FC Function also operates a set of critical controls on behalf of the FLOD by harnessing intelligence, analytics, technology, detection and investigation. The Risk Stewards are responsible for reviewing and challenging all the activities of the FLOD to ensure that, as “Risk Owners”, they effectively manage the FC risk inherent in, or arising from, the conduct of their activities and for which they are responsible. FC risk is a non-financial risk that includes fraud, money laundering, bribery and corruption, sanctions violations, terrorist financing, proliferation financing, export control violations and tax evasion. The FC function operates in accordance with HSBC Group’s Risk Management Framework (RMF).
• The Tooling Lead will be responsible for designing, implementing, and maintaining advanced analytical tools and platforms as part of the future analytics team. Collaborating closely with cross-functional teams, this role will drive efficiency, scalability, and innovation in the compliance processes. Key responsibilities include developing user-friendly tools, integrating data sources, staying updated on emerging technologies, collaborating with IT architecture teams for seamless integration, and assessing the security aspects of the tools. If you are passionate about new tools and technologies and shaping the future of compliance, we encourage you to apply and join us in our exciting journey.

What you’ll do:

The key responsibilities of the role are:

• Collaborate with stakeholders to understand requirements and identify opportunities for tooling enhancements.
• Design and develop scalable, efficient, and user-friendly analytical tools and platforms.
• Implement best practices for data visualization, reporting, and dashboarding.
• Integrate disparate data sources and ensure data integrity and consistency.
• Stay abreast of emerging tools, technologies, and methodologies in the field of analytics and recommend enhancements accordingly.
• Evaluate and experiment with new tools, technologies, and frameworks to improve efficiency and effectiveness.
• Work closely with IT architecture teams to ensure seamless integration of analytical tools with existing system platforms.
• Assess the security aspects of analytical tools, including data access controls, encryption methods, and compliance with regulatory requirements.
• Implement security measures to safeguard sensitive data and mitigate potential risks.
• Provide technical expertise and support to users, troubleshoot issues, and optimize performance.
• Document processes, procedures, and technical specifications.
• Represent HSBC at senior level discussion on analytical tooling and solutions related issues with senior stakeholders, delivery partners and other opinion formers as required.
• Principal Accountabilities: key activities and decision-making areas
• The following principal accountabilities are aligned to the FC Services and Processes Model.

Impact on the Business

• As Tooling Lead, you will play a pivotal role in driving the company's strategic objectives through the enhancement of analytical capabilities. By developing and maintaining advanced tools and platforms, you will enable the organization to extract actionable insights from data, leading to informed decision-making and competitive advantage.
• Your contributions will directly impact key areas such as operational efficiency, revenue growth, customer satisfaction, and risk mitigation. By designing user-friendly tools and integrating data sources effectively, you will empower stakeholders across various departments to access and analyze data efficiently, leading to improved business processes and outcomes.
• Additionally, your expertise in assessing the security aspects of analytical tools will ensure the protection of sensitive data and compliance with regulatory requirements, safeguarding the company's reputation and minimizing potential risks.
• By staying updated on emerging technologies and recommending enhancements to our analytical tooling ecosystem, you will drive innovation and position compliance function  at the forefront of data-driven decision-making across the industry.

Customer / Stakeholders

• Lead or liaise with relevant stakeholders to provide expertise and support on all FC detection related matters
• Collaborate with stakeholders from various departments, including but not limited to, Data Science, Business Intelligence, IT, and business units, to understand their analytical tooling needs and requirements.
• Act as a liaison between the analytics team and other departments to ensure alignment of priorities and effective communication of project statuses, timelines, and deliverables.
• Proactively engage with stakeholders to gather feedback on existing tools and identify opportunities for improvement or new tool development to address evolving business needs.
• Provide ongoing support and training to stakeholders on the use of analytical tools and platforms, ensuring that they can effectively leverage the capabilities to drive data-driven decision-making within their respective areas.
• Solicit input from stakeholders on emerging trends, challenges, and opportunities related to analytical tooling, and incorporate their insights into the development roadmap to enhance overall usability and functionality.
• Champion a collaborative and inclusive culture by fostering open communication, transparency, and mutual respect among stakeholders, encouraging cross-functional teamwork and knowledge sharing.

Leadership and Teamwork

• Foster a learning agile culture, promoting proactive review of lessons learned
• Demonstrate leadership by proactively identifying opportunities for collaboration and driving initiatives to enhance the overall effectiveness of the analytics team.
• Foster a culture of teamwork and collaboration by actively engaging with team members, sharing knowledge and best practices, and offering support and mentorship to junior members.
• Lead by example in upholding the organization's values and standards of excellence, promoting a positive work environment, and encouraging continuous learning and professional development.
• Collaborate closely with team members on projects and initiatives, leveraging diverse perspectives and expertise to achieve shared goals and deliver high-quality results.
• Serve as a subject matter expert and resource for the team, providing guidance and support on complex technical issues, problem-solving, and decision-making.
• Actively participate in team meetings, brainstorming sessions, and knowledge-sharing forums, contributing insights and ideas to drive innovation and continuous improvement.
• Lead by example in embracing change and adapting to evolving business needs and technological advancements, inspiring team members to embrace new challenges and opportunities with enthusiasm and resilience.

Operational Effectiveness and Control

• Drive the articulation and embedding of framework, policies, procedures, and controls as they relate to Future Analytics. Ensure that these are updated for changes in regulation and impacts on business
• Resolve any / all identified issues promptly and escalate concerns to management as appropriate to ensure timely awareness of any material concerns
• Maintain and observe all HSBC control standards and implement relevant policies, including the timely implementation of recommendations made by internal / external auditors and external regulators
• Maintain awareness of operational risk within the value stream and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
• Establish manual and automated technical processes to ensure and evidence rigorous adherence to Group policies and management of operational risk
• Develop and present options to implement controls whilst retaining full benefit from investment in systems
• Maintain sound understanding of key threats and system vulnerabilities and engage proactively with risk stewards to mitigate the impact of compromise

Management of Risk

• The role holder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing FC threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology.
• The role holder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.

Observation of Internal Controls

• Managers are accountable for setting the ‘tone at the top’ which underpins the principles of a positive and effective internal control environment. They should exhibit leadership and direction to their teams for establishing and maintaining an effective internal control environment, including the development and management of policies and procedures where appropriate. Managers should also ensure that suitable processes are put in place to review and oversee the internal control environment against those policies.

Local Job Requirements

Major Challenges

• HSBC is an extremely diverse business with significant geographical spread and activities that span a universal banking model, including continuing to innovate to keep abreast of changes in financial services markets globally. Such activity is in an increasingly regulated and complex global environment with often little consistency between laws and regulations in different jurisdictions and regulators taking a far more proactive approach in ensuring local compliance with their requirements and imposing increasingly stringent sanctions for breaches. It is the role of the Head of Future Analytics, as a key senior member of the Digital Enablement team to assist the Group in achieving a balance between the demands of regulators, external bodies and governmental initiatives and the Group’s shareholders and customers in enacting FC compliance; being alive to the political, management, regulatory and reputational implications of a particular decision and courses of action at a global level; assisting executive management in the development of controls and systems and influencing the way in which the business is conducted in order to manage these risks, meeting Group risk appetite. The increased focus on individual liability for senior managers, particularly Risk Heads, makes it increasingly important for the Group to be able to evidence adequate systems and controls. The role is one where regulatory authorities have high expectations and is likely to come under scrutiny as part of any major regulatory investigation.

Role Context

• The role holder is required to assist manage elements of the FC Digital Enablement Future Analytics value stream and establish the procedures of the Group in managing these risks as appropriate to their role. This can involve dealing with major issues for which there is no clear-cut solution whilst still being able to provide judgment and clear direction. Where items of major consequence are involved, engagement with the relevant management and governance bodies will be expected, directly and through collaboration with the Group Head of Future Analytics. The nature of the role requires close working contact with senior executives across the Group. Appropriate presence in external stakeholder fora may also be necessary.

What you will need to succeed in the role:

Certifications, Qualifications and Experience

• Masters degree in Engineering (any dicipline, computer science preferred), Statistics, Mathematics, or any related field.
• 10 years of experience in developing and maintaining analytical tools and platforms, with proficiency in programming languages such as Python, R, SQL, etc.
• Demonstrated expertise in data visualization tools such as Tableau, Power BI, etc.
• Strong understanding of data management principles and best practices, including data integration, data cleansing, and data governance.
• Experience in cloud platforms such as AWS, Azure, or Google Cloud Platform, and familiarity with relevant services for analytics and big data processing.
• Knowledge of emerging technologies and methodologies in the field of analytics, such as machine learning, artificial intelligence, and predictive analytics.
• Ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Proven track record of designing and implementing scalable, efficient, and user-friendly analytical tools and platforms.
• Deep understanding of data science, advanced analytics methodologies, and technological tools used in big data analysis.
• Experience in developing & delivering complex mathematical, statistical, econometric and/or ML/AI solutions.
• Thorough technical understanding of how machine learning and AI techniques are deployed in a resilient and secure financial services production environment.
• Experience in project management and product ownership in a complex global environment
• Successful track record in management and influencing is essential, including the application of this skill in areas outside their direct span of control
• Track record of resilience and confident challenge when dealing with senior stakeholders to influence change without direct responsibility for resources or budget
• Excellent communication and inter-personal skills, with experience of dealing with executives at all levels

Skills

• Role model management, communication and influencing skills, with experience of dealing with senior managers including the capacity to articulate the case for risk management in the language of business
• Ability to develop practical, cost-effective solutions to what are often complex global issues
• Ability to lead change, coordinating with other teams globally
• Ability to interpret and analyse a large volume of information and / or data and provide succinct summary for senior management
• Ability to prioritise conflicting demands and problem solve in a dynamic environment

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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