HSBC Group

Open positions:2

Global Career Band: 6IC

Why join us?

• An End to End Credit Risk Management Business Service for Operating entities across the HSBC Group in Commercial Banking (CMB) and Global Banking & Markets (GBM).
• It spans across the entire Credit Risk management Value Chain starting from Preparation and On-boarding of a Credit Application in the Bank’s system and financial spreading followed by Credit Disbursement, Risk Monitoring, Control and Management.

The Opportunity: 

• Support in managing the Operational activities/challenges of allocated credit processes in the remit of HASE and a wider scope of ASP.
• Support key change/transformation projects aligning with strategic objectives of CS&CMU, assist in project tracking, project management & governance.
• Assist in capacity planning of allocated team by ensuring resources match workloads to provide cost effective processing to deliver efficient, high quality service within Service Level Agreements and to pre-determined critical timescales.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. To continually re-assess the operational risks inherent in the business, taking account of changing market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology.

What you’ll do:

• Assisting in design/implementation of key initiatives for allocated process/ team in Credit Services for HASE/ASP level projects, support in overall Project management and ensure adequate Governance for related process/product.
• Working as Process coach/Trainer of the team and key SME for change design and delivery.
• Supporting in establishing and maintaining a high-quality relationship with onshore and accurately communicating with on a regular basis for project/process update or change implementation.
•  Supporting in the maintenance of a high level internal control to minimize these risks and maximize process security.
•  Assisting the people manager to manage day to day operations of processes and drive performance improvement.

What you will need to succeed in the role:

• At least 3 years of experience in operations.
• Strong project management skill with proven record in building and maintaining project stakeholders relationships and a strong change driver.
• Excellent verbal and business communication skills as process coach/trainer.
• Proven process management, improvement and service management skills.            
• Strong analytical skills and commercial acumen.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0171483&sys_kb_id=4c793c401b7a1c509e15553a2d4bcb35

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)