HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=4399&company=hsbcholdin&st=82200BB63C673ADA43C3FDC7065869113D7ECE91

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions of individuals, families, business owners, investors and entrepreneurs worldwide. We provide products and services that include current accounts, credit cards, personal loans and mortgages, as well as savings, investments, insurance and wealth management. We also have specialised relationship managers who support customers with bespoke requirements, including high net worth and ultra-high-net-worth clients. UK Fraud focuses on the specific financial fraud threats the firm faces now and, in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate, from the harms associated with fraud.  Fraud harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means

This role will align to our Fraud Decisioning & Insights team within UK Fraud who are responsible for the day to management of fraud across the business, ensuring that our fraud detection systems are fully optimised to detect fraud against the HSBC UK or its customers.

Where fraud occurs, the Decisioning & Insights team are also responsible for understanding the root cause of any fraud attack, identifying any control weaknesses or failures and escalating these to the appropriate control owner and the Fraud Control Design team.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

•    Develop routines to undertake in-depth analysis of fraud patterns then develop and implement enhanced strategies within our fraud detection systems across fraud typologies, including Origination Fraud 
•    Manage the ongoing monitoring of the fraud detection systems to ensure that they are performing optimally and in line with appetite
•    Interpret and manipulate large data sets to extract trends and identify issues and risk
•    Work with the Asst Managers to ensure that detailed root-cause analysis is undertaken to identify control and/ or process/ procedure failings that are driving fraud attacks, escalating to the process/ control owner and the Fraud Control Design team to ensure that any required changes can be developed and implemented
•    Develop and implement routines to work closely with the operational teams to ensure that any fraud alerts generated have an appropriate treatment strategy dependent upon the risk identified

To be successful in this role you should meet the following requirements:

•    Strong experience and knowledge in Python, with the ability to write scripts and develop algorithms for data analysis
•    Experience with data manipulation, statistical analysis, and building predictive models
•    Experience of change management and developing new processes and ways of working within a Fraud Startegy or Analytics team
•    Knowledge and experience of working with Fraud Detection systems such as, SAS EFM, Falcon, Biocatch, Hunter and Threatmetrix would be an advantage
•    Knowledge of Origination Fraud and experience of working across multiple fraud typologies is an advantage
•    Relevant work experience in Data Science, Statistics, Mathematics or any other quantitative discipline would be an advantage
•    Excellent communication and presentation skills, with proven ability to effectively engage and influence stakeholders 

This role is hybrid and can be based in Birmingham, Leeds, Chester or Sheffield.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).