HSBC Group

Open positions: 1

Global Career Band: 6IC

Why join us? 

The Role is acting as HASE Onshore role locating in GSC China which governs a number of tasks involving KYC and TAX related analysis across multiple business lines, training the team on regulatory environment, ensuring AML Regulations, policies/procedures are maintained and adhered.

The Opportunity:  

Through properly planning, implementing and controlling all Tax Utility operations’ activities, the job holder needs to ensure all supporting service to HSBC clients consistently beat PLA.  Meanwhile he/she needs to keep all procedures continually updated and being accurately followed, achieving optimal use of resources, arriving cost effectiveness, meeting compliance requirement and facilitating all migrations smoothly established in HDPG. He/she’s also responsible for setting up for a working environment that will facilitate all staff to learning, growth and motivated, delivering a dedicated team contributing group growth strategy. The need to implement the Group Compliance Policy, as applicable to their role. The requirement for each employee to be aware of the Operational Risk scenario associated with their role, and to ensure that all actions during their employment with HSBC take account of the likelihood of operational risk occurring.     

What you’ll do:     

• By forecasting and reviewing the work volume against resources required and motivating and directing staff to achieve high standard of efficiency to meet the agreed service standard and customers’ needs.

• Optimizing resource utilization by planning and allocating resource across all sub-divisions of Tax Utility after actively cross-training staff competence.

• By regularly reviewing the procedures and end-to-end processes and putting forward recommendations to automate transaction processing and modifying procedures and improve operational control.

• Acting as the focal point of advocating and implementing business process re-engineering and evaluate cost benefit result of the streamline of Tax Utility.

• By adhering to the Group’s agreed processes / procedures – achieving a satisfactory Audit report. Comply with procedures and diary watch and compliance requirements across the section.

• Driving and encouraging constructive cross-country and cross-business teamwork through collaboration and matrix management. 

• Ensure effective communication of strategy, objectives and priorities across the team.

What you will need to succeed in the role:       

• BA degree in Business or Management related.

• 5-7 years of experience in project or process management.

• Excellent communication skills in both English and Chinese.

• Strong attentiveness to detail, with ability to work independently and under pressure.

• Good experience in Project Management and process improvement initiatives.

• Good communication, interpersonal and organization skills.

• Good knowledge of MS application software, strong analytical and strong problem solving skills.

• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service processes.

• Proficiency in both English and Chinese, strong communication, negotiation and influencing skills.

What additional skills will be good to have?     

• Previous experience in working for AML/KYC/CDD teams is desirable.  

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)