HSBC Group

Open positions: 1

Global Career Band: 6IC

Why join us? 

KYC Operations provides end-to-end Know Your Customer (KYC) services for Commercial Banking, Retail Banking and Wealth Management, and Global Banking and Markets.  The role encompasses a number of tasks involving KYC analysis across multiple business lines and ensuring AML Regulations, policies/procedures are maintained and adhered to.  

The Opportunity:  

KYC Operations provides end-to-end Know Your Customer (KYC) services for Commercial Banking, Retail Banking and Wealth Management, and Global Banking and Markets.  The role encompasses a number of tasks involving KYC analysis across multiple business lines and ensuring AML Regulations, policies/procedures are maintained and adhered to.  

What you’ll do:     

• Handle end to end KYC review of WPB SCC customer, including document validation and the Source of Wealth (SoW) determination.
• Check to ensure the CDD Analysts have created, updated and maintained individual customer’s Know Your Customer (KYC) profiles in compliance with Line of Business (LOB) procedures & AML policies at on-boarding, periodic reviews & trigger review stage.
• Review documents and KYC information provided to complete the due diligence process and customer profile.
• Co-ordinate with front line (RM/Business Support team) to obtain relevant information/facilitate discrepancy resolution.
• Assesses Anti-Money Laundering (AML)/Terrorist Financing and overall client risks of internationally mobile, High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients for existing customers.
• Evaluates information using KYC information on system to determine the Bank’s appetite to onboard or maintain the customer.
• Ensure that the profiles are complete and meet the requirements for profiles to be approved by stakeholders such as Business & FCC.     

What you will need to succeed in the role:       

• A Bachelor’s degree or with equivalent industry/functional experience. Functional experience needs to be minimum of 2 years’ experience in  reviewing customer profile to ensure they meet the AML/Sanctions/KYC requirements
• Prior Experience in working on similar case manager roles in areas such as Account Opening is an added advantage.
• Computer literate and ability to work on basic applications like MS Excel, MS Word and Lotus Notes.
• Excellent Communication skills in English – both written and verbal.
• Ability to learn quickly and adapt to evolving and changing priorities. Procedures change frequently; selected candidates are expected to implement the changes immediately with minimal training.

What additional skills will be good to have?     

• Strong financial crime risk awareness.
• Pure Cantonese and fluent English.
• Positive working attitude and teamwork spirit.
• Good logical thinking and independent problem-solving ability.
• Good communication skill and willing to take call (customer contact experience is preferred.
• Good time management and critical thinking are very important during KYC CDD review.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)