HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: - CTO Infrastructure

In this role, you will:

• Project Execution, Manage end-to-end project tasks: requirements intake, plan creation, resourcing, dependencies, tracking, and status reporting.
• Change management, Own the change lifecycle for network projects: from creation of CRs to CAB approvals, execution, and post-change review. Also, Present changes confidently in CAB meetings and follow through with validation.
• Stakeholder & Team Coordination, SPOC for projects, Design & Delivery team along with partners involved into projects.
• Reporting, provide view of resource utilization, project executed and billings. 
• Certifications (Preferred): ITIL Foundation certification or equivalent change governance training.

To be successful in this role, you should meet the following requirements:

• 06+ years of experience in network projects and change management roles.
• Should have understanding in networking and a strong understanding of Agile and DevOps practices.
• Hands-on experience with enterprise change processes (preferably ITIL-aligned).
• Ability to manage multiple changes and projects across global time zones.
• Experience leading CRs in CAB environments, including presenting technical changes and coordinating validations.
• Familiarity with project tools (Jira, MS Project, Smartsheet) and change systems (ServiceNow, Remedy, etc.).
• Work in an Agile environment, contributing to Scrum or Kanban teams for iterative network deployments.
• Understanding of enterprise LAN, WAN, SD-WAN environments

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India