HSBC Group

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(Grade: GCB6)

Digital Business Services (DBS)

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.

We are currently seeking an experienced professional to join our team.

In this role, you will: 

• Implementing SRE principles to ensure the reliability, availability, and performance of our applications
• Develop and maintain monitoring and alerting systems to proactively identify and address potential issues
• Manage tollgate processes to ensure that changes to the application are thoroughly tested and validated before deployment
• Oversee capacity management to ensure that our applications can handle current and future loads
• Lead vulnerability management efforts to identify and address security vulnerabilities in our applications

To be successful in the role, you should meet the following requirements:

Knowledge

• Strong understanding of SRE principles and practices, including service level objectives (SLOs), service level indicators (SLIs), and service level agreements (SLAs).
• Proficiency in resilience engineering concepts, including chaos engineering and fault tolerance.
• Excellent communication skills (written and verbal) in both Mandarin and English.
• Familiarity with cloud platforms and services, particularly Alicloud.
• Knowledge of monitoring and observability tools, such as Prometheus, Grafana, or ELK Stack.

Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years’ experience in a site reliability engineering or resilience engineering role.
• Experience in the financial industry is strongly preferred.
• Experience with incident management and root cause analysis processes.
• Familiarity with load testing and performance tuning.
• Experience with automation tools and scripting languages (e.g., Python, Bash).
• Experience implementing and managing disaster recovery and business continuity plans.
• Experience in architecting resilient systems in areas such as digitization, core banking, big data, or regulatory reporting is preferred.

Interested employees please ensure that you submit your application before Unposting Date (as below).

For employees with less than 12 months in the same role, please obtain and attach your current functional manager's (and entity manager’s if you are a Regulatory Approval/Filing Required Role) approval in the application.

Please ensure to completely understand the 'Internal Job Application Criteria' below and adhere to it before you submit a job application.

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0179351&sys_kb_id=5526f5c61b0a3d500ac0fe64164bcb4d

For details, please contact Tracy Zheng at (029) 6851 1630 Tie Line 11630 (Tracy Y ZHENG/HBCN/HSBC).

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited