HSBC Group

Why join us?

In line with our ambition to be the world's leading international bank, HSBC has committed to develop the highest or most effective standards for Financial Crime Compliance and deploy them globally on a consistent basis.  The Global Sanctions Policy mandates that all customers are screened at on-boarding and periodic intervals, following changes to customer information and when the Official Lists and other applicable Local Lists are updated. Automated or manual screening is conducted using HSBC’s mandated automated customer screening solution which generates alerts for investigation, verification, and follow-up as necessary.

The Opportunity:

This is an Individual Contributor Role, the job holder will work on alert processing, participate in coordinated discussions with line management, business partners for updates and guidance regarding process flow, and procedures and regulatory issues and Manage preliminary investigation reports for the business area to meet established standards in the Service Level Agreement.

What you’ll do:

• Implementing appropriate control on transactions received in Wolf System. World check 1st and 2nd level for Wolf Team.
• Provide consistent and satisfactory service to Departments and Branches throughout the agreed SLA. 
• Work with Global Wolf Team to identify service deficiencies and verify problems & verify outputs and related inputs of problems and preparing steps for solutions.
• Act with Wolf Team for improvement to the Dept. services to meet the customer's requirements.
• Handling Good guys. Make and follow up cases on GPI for sanction monitoring.
• To ensure that tasks are prioritized, processed, and completed in accordance with procedures. Day to day problem solving for deficiencies.
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided.
• To ensure that a high level of awareness about Compliance, Money Laundering and other legal and regulatory requirements are always maintained.

What you will need to succeed in the role: 

• To provide a high-quality service, in line with procedures and compliance guidelines.
• Ability to analyze business trends to effectively utilize resources and manage productivity to achieve agreed PLAs
• Lateral thinker with an ability to interpret and solve complex issues.
• Procedures change frequently; selected candidates are expected to drive the change in the teams immediately with minimal training.
• Is self-motivated, pragmatic (sense of urgency is a must).
• Problem solvers, think outside of the box, think both strategically and tactically to make screening utility more business and customer centric.

What additional skills will be good to have?

• Decision making under pressure, giving due consideration to quality, time scales and cost.
• To fully understand the existing regulatory environment and processes of the business and impact on day-to-day activities.
• To be aware of changes and updates in the process and compliance world which will impact performance and share the same with colleagues in time.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (Egypt) Private LTD***