HSBC Group

GCB5

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is recognised as one of the top-tier providers of corporate digital banking platforms globally. Our network reach and connectivity continue to serve as a future-proof differentiator for clients in the Global Payments Solutions (GPS) department. This role is essential in facilitating commerce, enabling clients to pay and receive funds efficiently and manage their liquidity effectively. We are committed to providing insightful solutions that support our clients’ efficiency and growth objectives.

Our customers commend our onboarding process for its seamless nature, contributing to a globally standardised and consistently excellent experience. The agility of our project management approach further enhances our service proposition, allowing us to adapt quickly to client needs and market changes, thereby affirming our commitment to innovation and customer satisfaction.

We invite qualified individuals to join the team as Project Manager, Client Integration.

Principal Accountabilities

•        Collaborate closely with the client’s Treasury, Finance and IT executives to develop and implement tailored solutions that support their strategic objectives.

•        Consult with the sales team on strategic bids, offering critical input to secure service mandates and foster long-term client relationships.

•        Actively participate in deal teams to provide insights on system integration and facilitate the alignment of our Global Payments Solutions with the client’s operational workflow.

•        Serve as a principal liaison both externally and internally; set up and chair project steering and co-governance meetings, offering expert guidance on all aspects of cash management and resolving related issues.

•        Oversee the end-to-end project lifecycle of GPS implementations and integrations, ensuring robust tracking and management of project status, risks and issues. Maintain data integrity across our systems, adhering to the GPS implementation project-management methodology. Ensure thorough testing and quality-assurance processes are in place before go-live, including supervision of Product Verification Testing (PVT), to enable seamless integration and optimal functionality of solutions delivered.

•        Analyse complex data on clients’ cash flows and operational systems, offering insights that drive the adoption and customisation of GPS products and services, and track product utilisation effectively to support revenue goals.

•        Evaluate new products and assess enhancements to existing offerings, contributing to continuous product improvement and client satisfaction.

•        Preferably 6 to 8 years’ experience in transaction banking, banking and finance consultancy, or a customer-facing function.

•        In-depth and diverse knowledge of banking operations, products, services and systems across Asia-Pacific.

•        High external profile with a confident outlook, plus strong interpersonal and communication skills; able to work with company treasurers, financial controllers and CFOs to provide advice and ongoing support.

•        Strong PC skills (Word, Excel, PowerPoint) and project-management experience, including agile methodologies.

•        Data-science skills are an advantage.

•        Ability to deliver to strict timelines and work with minimal supervision.

•        High level of personal motivation; strong time-management, planning and organisational skills; and a proven team player.

•        Good command of spoken and written business English.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation needed will be prioritized

When applying, please submit a full resume and attach your appraisal reports for the last two years. Your local internal application policy should also be followed. For internal applicants with less than eighteen months in their current role, please also obtain and enclose line manager endorsement in the application.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad