HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System https://hsbc.eightfold.ai/careerhub/explore/jobs/563774607207323

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.   

We are currently seeking an experienced professional to join our team in the role of Regional Protective Security Technology Support Manager .

Protective Security (PS) is responsible for protecting our people, buildings, and assets. We achieve this through the deployment of physical and electronic countermeasures, strong risk management practices, and collaboration with internal stakeholders, vendors, and law enforcement.
The Regional PS Technology Support Manager will play a key role in delivering HSBC’s protective security technology strategy, supporting day-to-day operations, governance, and project delivery across the UK and Europe.
This role offers the opportunity to work closely with internal teams, third-party suppliers, and the branch network to deliver effective protective security solutions, ensuring compliance with HSBC Group policies, regulatory requirements, and industry best practices.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

• Manage BAU projects end-to-end, including planning, briefing calls, and delivery.
• Lead large-scale technology upgrades and pilot initiatives across the branch network.
• Support governance processes including regulatory data handling, Helios remediation, and Data Visa requirements.
• Assist in audits (e.g., PwC audits of data centres) where PS controls fall in scope.
• Act as Third Party Engagement Manager for regional/national contracts, managing vendor relationships, escalations, and performance.
• Provide expertise in security technology systems such as access control, CCTV, video surveillance, intrusion detection, alarm monitoring, Genesys, PSIM, and other security platforms.
• Collaborate with regional and global PS teams to deliver strategic initiatives and support software development/automation across the PS estate.
• Support risk management activities, ensuring controls are effective and aligned with HSBC’s framework.
• Lead and coordinate project calls, ensuring stakeholder alignment and timely delivery.

To be successful in this role you should meet the following requirements:

• Demonstrable experience with security platforms, and branch network operations.
• Hands-on expertise with  electronic security systems –access control, video surveillance, intrusion detection, and alarm monitoring.
• Strong knowledge of protective security principles, risk and controls and change management.
• Proven project management experience across multiple markets, delivering complex projects under tight deadlines.
• Solid understanding of risk management, governance, and audit frameworks.
• Technology upgrade experience managing large-scale rollouts and enhancements.
• Experience in Third-party management – oversight of outsourced vendors, supplier governance, performance management, and escalations.
• Contract management experience, skilled in vendor contracts, negotiations, and compliance monitoring.
• Strong stakeholder engagement and influencing skills across business and technical teams.
• Excellent communication, problem-solving, and analytical skills.


This role is based in UK Hybrid.

 If you are an HSBC Contractor and wish to apply to this role, click here

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500