Job Advert Details
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking a high caliber professional to join our team as an Sales Admin Support Manager, IWPB
Areas and Accountabilities
Impact on the Business / Function
- Manage a team and provide critical support to the team to achieve sales KPIs.
- Develop Branch Sales Management Information (MI) to track and analyze performance for trends and improve efficiency and effectiveness.
- Assist Head of Distribution Operations implementing operational strategy to identify, manage, and mitigate the operational, regulatory and reputational risks within.
Customers / Stakeholders
- To provide excellent customer services to IWPB customers.
Leadership & Teamwork
- Manage and maintain a highly motivated Customer centric Service team.
Operational Effectiveness & Control
- Operational Excellence
- Responsible to process and manage sales applications to and from the sales team and DBS. Responsible for Distribution Sales workflow processes, System administrator and Work improvement projects.
- Ensure that operational procedures are optimized plus adhered to in accordance to internal / external guidelines and in compliance with audit/control.
信息
Qualifications, Knowledge & Experience
- Excellent customer service orientation. Good communication skill. Good operations management. Good people management skill.
- Ability to work under pressure and meet aggressive deadlines.
- Strong competency in Microsoft Office (esp word and xcel)-For incumbent focusing on MI, very strong xcel/access skills is required
- Able to think laterally.
You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited
招聘人员名称
Chi Lan HUYNH
招聘人员电子邮件
chi.lan.huynh@hsbc.com.vn