HSBC Group

Responsible for the sale of Global Payments Solution for HSBC customers and prospects companies, both for local and regional/global deals, ensuring strict compliance with Group standards and a high level of customer satisfaction.

• Contribute to meeting the area's objectives in terms of revenue volume, new clients, cross-selling, and profitability, accelerating time to revenue.

• Ensure compliance with sales and service quality objectives to meet the needs of companies and strengthen the retention of existing businesses.

• Implement regional/global planning tools to properly track deals and understand the company's needs (i.e., CME and CMP).

• Actively participate in regional/global deals to generate new clients or strengthen relationships with current ones.

• Respond to and monitor compliance with regional RFIs/RFPs.

• Maintain relationships with key colleagues at the main banks in the market.

• Coordinate and conduct monthly meetings/calls with internal stakeholders to monitor compliance with sales objectives, detect deviations, and propose corrective actions.

• Ensure strict compliance with group standards in business management

• Evaluate regional best practices in sales and customer service and adapt them to the industry

• Develop and lead an integrated team with the goal of providing excellent internal and external customer service

• Strong knowledge of local and regional cash management and clearing services, products and techniques.
• Relationship Management experience at multiple levels plus a proven sales record
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services
• Strong credit assessment skills, particularly with regard to more complex and structured facilities with an international dimension
• Ability to understand a customers business and the fundamentals of running a business
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
• Strong analytical and selling skills
• University Degree/College Diploma in business/finance preferred
• Experience of working in an International Global Banking environment
• Knowledge of Treasury Foreign Exchange
• English and Portuguese proficiency