HSBC Group

GCB 5

Some careers open more doors than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Senior Business Development Manager, Insurance. 

Principal Responsibilities

• Develop and implement distribution strategies and models to achieve high growth and profitability from targeted segments of the High Net Worth (HNW) Partnerships distribution channels
• Grow business financial targets by exploring new business opportunities including developing HNW products to access additional market segments and engagement preferences of the consumers
• To achieve segment targets by growing differentiated, sustainable channels according to Strategic Plan targets that will improve Distribution Key performance indicators (KPIs)
• To collaborate with Product Development Team to leverage composite license to provide profitable products to support Wealth Personal Banking distribution network
• Contribute to the development and maintenance of a robust distribution model to ensure consistency and efficiency of distribution channels and segments
• Achieve set planned targets by developing operating models and processes to support sales through HNW distributors as well as Private Banking
• By evaluating and mapping out new distribution strategies/models/processes and/or enhance existing models
• By maintaining a high level of submission-to-inception ratio
• Leadership, teamwork, train and develop a strong technical sales force to support Consultants, Relationship Managers (RMs)/Specialists
• Look to create best practices to ensure Distributors’ frontliners are properly trained in product, sales methods and compliance
• Work with Product Head and Business Heads to create additional joint client campaign activities
• Conduct branch huddles and coordinate training programs for distributors
• Customer and distributor satisfaction targets from surveys or other customer touch points
• Work with Product team to maintain and create tracking report for marketing intelligence on product offerings, gather feedback from distribution channels, consultants, insurance specialists, RMs, and customers
• Case Management including facilitation and oversight of the internal operation - submission to inception ratios targets; length of time in each case processing steps (SLAs)
• Ensure self and team activities comply with relevant legal/regulatory requirements and HSBC practice standards and procedures by implementing a high level of HSBC Life brand and value awareness
• Plan deck strategy and analysis/commentary of Management Information
• Support the implementation of insurance strategic projects within the channels
• Implement guidelines established by HSBC Group / Life
• Assist the team to instil compliance culture within the business in line with the Group Standards

• Have an in-depth understanding of the landscape in the insurance industry in Singapore
• Minimum of 8 years’ experience in life insurance preferably in sales management
• Sound knowledge of the life insurance, Business/Commercial Banking and Private Banking business, the various distribution channels segments, products and processes
• Have strong project management skills
• Ability to engage a wide range of stakeholders
• Experiences in execute strategic plans and their impact on the business

To be considered for this role, the relevant rights to work in Singapore is required.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Singapore with less than twelve months in their current role, including changes in GCB banding, please also obtain and enclose the endorsement from your current line manager in the application; for more information you can visit HRDirect and search for content "SGP: Internal Job Application Criteria”. 

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.