HSBC Group

If you are a UK based employee wanting to apply for this role please do not apply via this page, instead use this link which will take you to our new platform - https://hsbc.eightfold.ai/careerhub/explore/jobs/563774599544886 - for all non-UK based residents wanting to apply please continue with your application via this page.

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.              

Our Global Private Banking business provides banking, investment and wealth management solutions to help high net worth clients and their families achieve their ambitions. We also advise on topics including wealth planning, alternative investments and family governance. And our experts in philanthropy support clients in their objectives to have a positive impact on society. A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

The role holder will be the Subject Matter Expert (SME) on Customer Due Diligence (CDD) & Know Your Customer (KYC) policy interpretation and guidance, by reviewing, digesting, applying and providing advice on key Customer Lifecycle Management (CLM) policies and procedures (e.g. CDD, Anti-Money Laundering and Sanctions).

This role includes an element of coaching and developing within CDD to maintain compliance, sharing best practices in order to drive improvements in customer service, quality and consistency against standards and frameworks. The role holder will use the appropriate internal and Global frameworks: Global Standards (GS) and Financial Crime Compliance (FCC) related activities, including the completion of Enhanced Due Diligence, Sanctions and recognition of High Risk/SCC accounts.

This will be a leading role within the team where you will provide an escalation route for more complex KYC & CDD related queries, and will also have a lot of visibility with senior management including UK ExCo.

In this role you will:

• Provide expert guidance on all CDD/KYC related matters to Offshore and Onshore CLM analysts and resolving complex queries between the Front Office & Offshore and Onshore Analysts
• Act as the SME on CDD policy interpretation and guidance, including implementation
• Ensure concerns are highlighted through the correct escalation process.
• Ensure that both internal and external regulatory requirements are met.
• Maintain credibility & build strong relationships with various business areas.

To be successful in this role you should meet the following requirements:

• Extensive SME working knowledge of account opening & CDD/KYC requirements within a financial services environment - essential
• A proven ability to advise colleagues on a range of complex issues relating to CDD & KYC requirements - essential
• Strong leadership capability and an adeptness at building effective working relationships with senior stakeholders
• Private Banking or Wealth Management experience - desirable
• A good awareness of the regulatory landscape with an ability to maintain up to date knowledge of relevant regulatory requirements as well as being able to ensure other team members are also aware of any changes - essential

This role is based in London.

To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted  by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500