HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as a Senior Manager, Data and Analytics.

Principal Responsibilities

• Effectively translates business problems and dynamics into forms where data, analytics or data products are combined as solutions
• Demonstrates high ability to diagnose and manage ambiguity in business problems, to clearly articulate the business problems into relevant hypotheses and identifies the most effective data, analytics or data product solutions
• Weaves solutions back into holistic output that is succinct and intuitive to the business consumers
• Exhibits high ability to understand current and emerging technologies, and to articulate the benefits of such in driving business outcome
• Collaborates with cross functional teams and partners to enhance the analytics products / solutions based on holistic feedback from stakeholders and customers
• Possesses drive and intrinsic motivation to unveil high value business opportunities through partnership and close business engagement
• Engages business stakeholder effectively, builds rapport and trust based on strong appreciation of issues and needs.  Communicates effectively across business and analytics functions

• Minimum 10 years’ banking experience in data analytics
• Strong business acumen with high ability to diagnose and articulate ambiguity in business problems and translate into analytics requirement, and recommend stakeholders relevant insight and data products / analytics solutions for adoption and commercialization
• Excellent team management, strong problem solving and analytics product management skills
• Excellent communicator and interpersonal skills. Proven experience in forming ‘advisory’ relationships with senior managers
• Highly self-motivated, self-starter. Strive for change and able to lead and mentor junior members
• Proven track record of people management, able to work with members of different skills and experiences. Comfortable to operate in a complex matrix structure with multiple stakeholders
• Proven experience in driving analytics solutions across one or more of: customer segmentation, portfolio analytics, digital marketing, data science, use of open-source data in analyses

Having these attributes would be advantageous:

• Domain knowledge in Deposit, Payment and FX
• Experience in Python, SQL/BigQuery. Tableau/QlikSense/Looker studio
• Hands-on experience on cloud environments such as AWS, Google Cloud Platform (GCP)
• Proficient with Artificial Intelligence / Machine Learning algorithms and kits
• Having Bachelor degree in one of these preferred disciplines: economics, computer science, data science, analytics, statistics, econometrics, management information system, communications, operations research

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.