HSBC Group

GCB 4

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If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager.

Principal Responsibilities

Role Purpose

The Product Solutions and Strategic Execution Team is a global team of c200 FTEs supporting all Securities Services (SSv) products and is accountable for the governance, design, management, delivery and execution of all strategic product and service-related programmes and overarching governance of the Securities Services operating model in line with strategy and targets. 

This role will report directly to the Global Head of Product Solutions Delivery and will be responsible for leading the delivery of operational, regulatory and client-driven change on the Securities Services (SSv) strategic Transaction Management capability within Product Solutions.

The role will manage all aspects of programme delivery to ensure deadlines are met including initiation, requirement refinement, development, reporting and successful implementation of functional deliveries and tracking on-boarding of clients to existing and new channels and products to deliver end to end solutions in support of Securities Services (SSv) and client needs.

In this role you will

Delivery Management, responsible for functional management, planning and reporting of the end-to-end delivery life cycle to ensure deadlines are met across the transaction management platform, analysing problem statements and ensuring the right solutions are ultimately developed and delivered.

• This will include managing the initiation, requirement, development, implementation of functional deliverables and tracking on-boarding of clients to existing and new channels and products to deliver end to end solutions in support of Securities Services (SSv) and client needs

• Drive the delivery of all initiatives and ensure these are captured, managed and reported aligned to the STM Change Operating Model in JIRA

• Governance and Reporting: aligned to the wider SSv governance and status reporting framework

• Continuous Improvement: drives continuous improvement to the products and platforms, including identifying best practice both internally and externally

• Drives progress against the programme plan; understands, challenges and proactively manages the cost position; and acts to mitigate potential cost or time delays

• Identifies and secures appropriate resources to work on the deliverables alongside programme/project managers within Product and Technology; defines clear roles and responsibilities for team members including specific responsibility for production of all deliverables

• Leads the delivery of the Transaction Management Platform capabilities through establishing effective relationships with key stakeholders. Responsible for building and maintaining key relationships with the various Client programmes and Product sub value-streams

• Share best practice approaches with Product Solutions colleagues and wider across SSv. Continuously evaluates programmes/projects for financial and people risk and regulatory compliance and takes appropriate steps to mitigate

To be successful you will need

• Significant delivery track record with experience of successful programme and project delivery within a financial services environment

• Experience of team leadership and ability to drive and maintain Product backlogs and reporting

• Desirable - Experience of the Post trade processing and transaction processing life cycle within securities services

• Ability to work with senior stakeholders and business sponsors

• Must be a strong communicator both verbal and written

• Expert in Change Management Principles

• Expert in Project & Programme Methodology

• A good understanding of technical build, test and deployment technologies. A good understanding of Agile delivery methodology

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.