HSBC Group

GCB 4

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Global Payment Solutions (GPS) is made up of almost 10,000 colleagues across 58 countries and territories. This business is uniquely positioned to help clients make payments across borders, currencies and regulations, quickly and efficiently with dedicated in-country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional, and country awards.

We are currently seeking a high calibre professional to join our team as a Senior Sales Business Manager.

Principal Responsibilities

In this role you will:

• Drive execution of the regional sales strategy, with a primary focus in Institutional Clients, and supporting wider GPS segments if required; Working closely with the Regional Head of Sales BM, EU and Director Sales Business Management Asia
• Work across pillars of Governance, Reporting and Information, Engagement, Analytics and Propositions and Tactical Execution; Build and maintain strong networks with key internal stakeholders, enabling execution at pace and be seen as a key influencer; Provide support and guidance in an environment that is often non-routine, delegated and has conditions of uncertainty, working across different segments and priorities
• Ensure GPS Sales business meets growth targets as per the plan objectives. Develop & lead strategic initiatives and propositions, simplify process related improvements, track sales performance, drive a sales culture oriented towards complex solutions and deliver the right governance and risk management within the sales teams
• Facilitate and maintain a deep understanding of GPS Sales model, its key strengths and any potential or emerging gaps and develop priorities aligned to achievement of GPS sales objectives. Collaborate with the wider GPS organisation (Product, Service, Connectivity etc.) and CIB Coverage organisation to deliver client and sales requirements
• Bring to life the people agenda, to result in a high-performance culture. Coordination with internal and external providers to bring the right content, knowledge to teams, while identifying and uplifting best practices
• Use of data and analytics to drive new business development and roll out and key growth programs in identification of opportunities/mitigants required to grow GPS Sales business and ensure regular business oversight of KPIs and success metrics, aligned to sales excellence culture
• Support and drive sales risk management where required; Solve issues facing the business through connecting people, leveraging the network and providing expertise

• Work and lead initiatives & working groups which cut across regions and drive global innovation and best practices. Take a view to uplift across segments and regions to support cross functional requirements; Ensure adherence to Group policies, procedures, and strategies within GPS globally. Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators

   

To be successful you will need:

• Prior client facing experience and hands on delivery of solutions from a transaction banking and corporate banking and network banking perspective
• Knowledge of the GPS business and broader construct of HSBC’s Global Businesses; Track record of innovation, delivering high impact results in relation to business development, strategy, cross functional initiative execution and growth initiatives delivery
• Strong critical thinking and insight skills; Strong communication skills (both spoken and written)
• Strong stakeholder management and influencing skills that facilitates strong collaboration across business areas to deliver desired business outcomes and objectives
• Ability and confidence to work with internal senior management; Able to work with a considerable degree of self-motivation, proactiveness, autonomy and pace on high priority deliverables
• High levels of resilience, delivering under pressure to tight deadlines in a change oriented, fast paced environment; Familiarity with GPS & Coverage sales practices in the Corporate or Institutional client segment would be advantageous

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.