HSBC Group

GCB 4 

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high caliber professional to join our team as a Strategic Design Lead.

Principal Responsibilities

PayMe is HSBC Hong Kong’s award winning mobile payment wallet facilitating consumer initiated payments to friends, family members and businesses. PayMe has attracted more than 3.2 million users in Hong Kong, and has a rapidly expanding merchant base, both in-store as well as online via e-commerce and m-commerce. PayMe sits within the Wealth and Personal Banking (WPB) line of business, capitalizing on WPB’s retail customer strengths.

We are currently seeking a strong creative leader to join the PayMe Design team as “Senior Product Design Lead” and drive the design vision & execution of our consumer and merchant digital platforms. In this role, you will lead the design process, ensuring a seamless user experience while collaborating closely with cross-functional teams. This individual sets the design standards and is a great team leader. You will also oversee UX Copy and Brand Visual Design for PayMe’s marketing campaigns, ensuring brand consistency and clarity in our communication.

• Approximately 6+ years of experience in Digital Product Design, with people / team management experience preferred
• Strong portfolio of design work delivered; demonstrating solutions that have delivered valuable outcomes & experiences to both customers and businesses
• Strong domain knowledge in design with breadth in a variety of complementary areas (i.e. User Research, UX Copy, Visual Design)
• Excellent communication and collaboration skills, with the ability to articulate design concepts effectively
• Ability to adapt and learn at speed, managing communication and interactions with a variety of different stakeholders at multiple levels of seniority
• Proficiency in design tools (e.g., Figma, Adobe Creative Suite) and prototyping tools
• Knowledge in Accessibility is a plus
• Fluency in written and spoken English, fluency in Chinese a plus

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.