HSBC Group

Business: Global Service Delivery

Open positions: 1

Role Title: Talent Management, Strategy Lead GSC’s

Global Career Band:   6

Location (Country/City) : Bangalore

Recruiter Name :  Chiransha Gupta

Why join us?

• The Global Ops Technical Training function is an energetic & a rapidly growing team which is driven by passion & a commitment to make a difference.
• We believe that the ability to constantly learn and grow is what makes us competitive, for us, learning never ends & we try to view challenges as an opportunity to become better.
• As part of GOTTT, you’ll experience a culture committed to growth and advancement & you’ll have the chance to make a lasting impact on the company and its employees, all as part of a close knit collaborative group. 

The Opportunity:

As a Talent Management Strategy Lead, you will:

• Lead enterprise-wide talent management initiatives such as succession planning, leadership development, and skills transformation.
• Partner with HR, business leaders, and learning teams to ensure alignment between talent strategy and business goals.
• Drive the adoption of AI and digital solutions in talent development, workforce planning, and capability building.
• Foster an inclusive and high-performance culture through targeted engagement, upskilling, and reskilling initiatives.
• This role requires strong stakeholder management, an ability to navigate complex business environments, and a deep understanding of organizational development, leadership frameworks, and workforce analytics.

What you’ll do:

• Develop and execute a global Talent Management strategy aligned with business priorities.
• Design and implement leadership development programs to build a strong leadership pipeline.
• Lead workforce planning efforts to ensure the organization has the right talent for future needs.
• Oversee succession planning, career pathing, and talent mobility strategies.
• Collaborate with HR, business leaders, and external partners to enhance talent acquisition, retention, and upskilling efforts.
• Establish talent analytics and reporting mechanisms to track key metrics and program effectiveness.
• Drive initiatives for employee engagement, skills transformation, and cultural change management.

What you will need to succeed in the role:

• Recognized project management qualification
• Expert computer literacy, including project management software
• Proven team leadership ability
• Ability to work under deadline pressure
• Excellent administrative skills
• Excellent written and verbal communication skills
• Conflict-resolution and problem-solving ability

What additional skills will be good to have?

• Strong project management skills
• Efficient Organization skills
• Team/People Management Skills
• Demonstrated ability to effectively manage and control group dynamics.
• Successful experience within project teams.
• Computer literacy (word processing, PowerPoint, spreadsheets and database applications).
• Excellent oral, written, and interpersonal communication skills.
• Ability to adapt in a dynamic and fast-paced environment.

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/nav_to.do?uri=%2Fhrsp%3Fid%3Dkb_article_preview%26sys_id%3D0c6b11641b6a9810cec0553a2d4bcb2a

 (Or)

Go to the below link and type “IND GSC : IJP Applicant User Guide” in search bar. https://hsbchrdirect.service-now.com/hrsp?id=hrdirect_employee_dashboard

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

***Issued By HSBC Electronic Data Processing (India) Private LTD***