HSBC Group

Open positions: 1

Global Career Band: 5IC

Why join us? 

Securities Services Digital & Data is a dedicated programme focusing different Digital Transformation value streams; Data Products, Apps & Experience, Transaction Management, Connectivity, DLT & Tokenization and Data Standards and Governance.

Our Business Outcome:

• To make it as easy as possible to do business with Securities Services through class leading connectivity and Integration.
• To unlock the power of data held by or produced by Securities Services in order to drive operational efficiencies and deliver client insights.
• To deliver a consistent, high quality client experience for all digital products and services across HSBC.
• To achieve these outcomes, we are investing in a suite of Digital ‘platform’ products.

The Opportunity:  

A senior UX (User Experience) designer plays a crucial role in creating user-friendly, accessible, and engaging digital products. The role holder will bridge between business and engineering teams for the requirements gathering, solution definition and implementation in our core digital applications. The role needs to have strong communication skills to be able to work with multiple stakeholders globally.  

What you’ll do:     

• User Research and Analysis: Conducting or overseeing user research to understand the needs, behaviors, and motivations of users, e.g., creating surveys, conducting interviews, or analyzing user data to gather insights.
• Apply design thinking methodologies to solve complex user problems. This includes defining user personas, mapping user journeys, and strategizing on how to improve the overall user experience.
• Create wireframes and prototypes to visualize design solutions. This involves using tools like Sketch, Figma etc. to create prototypes.
• Collaborate with cross-functional teams, including product managers, developers, and other designers, to ensure that the user experience is considered throughout the product development process. This often involves presenting design ideas, participating in design sprints, and providing feedback on implementation.
• Contribute to or manage the design system to ensure consistency across the product. This includes creating and maintaining design guidelines, UI components, and patterns.
• Ensure that designs are accessible and inclusive to all users, including those with disabilities. This involves adhering to accessibility standards and considering diverse user needs in the design process.

What you will need to succeed in the role:       

• 5+ years of professional experience in UX design.
• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, Psychology or a related field.
• Excellent core interaction design skills, knowledge of the user-centered design methodologies, and an understanding of designing for a quality user experience.
• Excellent communication skills across different organizational levels.
• Professional in English
• Know the tools. Experience with Figma, sketch, Invision is strongly preferred.
• Navigate an agile work environment and perform key tasks within sprints.   

What additional skills will be good to have?     

• Experience with HTML/CSS skills (Preferred).
• A background of working in Finance industry (Preferred).

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.     

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued by HSBC Electronic Data Processing (Guangdong) Ltd. GSC China***

(* The information contained in this job description is a true and accurate reflection of the job as specified.)