HSBC Group

If you are a UK or CIIOM based employee, please apply using the following link which will take you to our new Recruitment System: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=6796&company=hsbcholdin&st=8F9723F5327CE821703EB470382A199425D38ABC

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.    

We are currently seeking an individual to join this team in the role of Unsecured Acquisition Product Manager.

The Unsecured Lending team drives all product lifecycle activities and proposition development for credit cards and personal loans, including customer acquisition, customer journey enhancements, product pricing, retention strategies, existing customer management, marketing and portfolio management, and has full P&L responsibility for these products. The team supports customers with their lending needs across HSBC, M&S Bank, First Direct, working with wider Banking and Propositions colleagues, Marketing, Digital, Distribution, Risk, Finance, Legal, Compliance, IT, Operations, Global Teams and Card Schemes (Visa and MasterCard).

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

In this role you will:

•    Responsible for Credit Card & Personal Loans acquisition delivery
•    Supporting with the development and delivery of the Cards & Loans Strategy and Annual Operating Plans.
•    Using insights and a data driven approach to propose and deliver business recommendations to drive performance.
•    Monitor that the financial performance of each product meets business requirements and amend where necessary, to ensure financial viability and profitability of the Card / Personal Loans.
•    Working with a wide range of stakeholders including wider Banking and Propositions colleagues, Marketing, Digital, Distribution, Risk, Finance, CRM & Analytics, Compliance, Legal, IT and Transformation

To be successful in this role you should meet the following requirements:

•    Product Manager experience, ideally within cards or loans 
•    Able to translate data and analysis into compelling insights and recommendations, coupled with a strong working knowledge of Excel and confident working with formulas and pivot tables.
•    Excellent written and verbal communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.
•    Able to create, develop and deliver initiatives and projects that generate incremental revenue and profit to our business area;
•    A track record of constantly looking for ways to do things better and an excellent understanding of how to successfully implement change

This role is hybrid and can be based in Chester, Leeds, Sheffield or Birmingham.

If you are an HSBC Contractor and wish to apply to this role, click here
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out 
more and register to attend please copy and paste this link into your browser - https://performancemanager.successfactors.eu/sf/learning?destUrl=https%3a%2f%2fhsbcbank%2eplateau%2ecom%2flearning%2fuser%2fdeeplink%5fredirect%2ejsp%3flinkId%3dITEM%5fDETAILS%26componentID%3dLDXX1066V%2d000%2dENGBR%26componentTypeID%3dVILT%26revisionDate%3d1692279360000%26targetStudentSysGUID%3d%26actingAs%3d%26fromSF%3dY&company=hsbcholdin

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).