HSBC Group

GCB 5

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Through Business Banking our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small and large businesses reach their potential.

We are currently seeking a high calibre professional to join our team as a Vice President II, International Relationship Management eCommerce.

Principal Responsibilities

In this role you will

• Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new-to-bank eCommerce customers and effectively managing, developing, and retaining quality business relationships to earn a greater share of wallet from eCommerce sector
• Must aggressively explore new business opportunity and endeavour to raise the cross-sell ratio on relationships under his/her management
• Develop and maintain market knowledge, intelligence and network in the eCommerce sector and actively identify growth opportunities within the ecosystem
• Regular sharing of industry insight and trend to facilitate Bank’s design of eCommerce strategy and proposition
• Protect the bank’s assets and reputation by knowing the customer and their business
• Monitor suspicious behaviour, and taking appropriate action as set forth in operating policies when necessary
• Collaborate with other teams/stakeholders on delivering excellent customer experience, and propositional offering relevant to eCommerce sector

To be successful you will need

• University graduate with extensive experience in commercial banking, with exposure in eCommerce Sector, commercial lending, new business development and trade financing
• Passion in developing sector expertise in eCommerce sector, good understanding of market trends and opportunities as well as their implication to commercial market, especially in a B2B setting
• Good understanding of commercial banking products and services, especially trade and credit knowledge, as well as cross border servicing requirements, and our eCommerce proposition
• Strong relationship management, communication and influencing skills
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers as well as to ensure efficient and effective customer service processes
• Excellent team player with strong motivation and drive to grow existing business and win new business
• Fluency in both English and Cantonese, with additional proficiency in Putonghua an advantage
• Relevant investment and insurance licenses are required

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.