HSBC Group

GCB 4

Some careers shine brighter than others

If you’re looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a Lead Technical Specialist.

Principal Responsibilities

In this role you will

• Oversee the operation, maintenance, and optimization of IBM Z mainframe systems and storage technology to ensure high availability and performance
• Develop and implement resilience strategies, including disaster recovery plans, high-availability configurations, and failover mechanisms to minimize downtime
• Lead a team of mainframe engineers, providing technical guidance and mentoring to enhance system reliability and operational efficiency
• Monitor system performance, conduct capacity planning, and implement proactive measures to prevent system failures
• Design and maintain robust backup and recovery processes for z/OS and DS8000 environments to ensure data integrity and business continuity
• Collaborate with cross-functional teams to sustain the operations of the mainframe ecosystem. Manage system upgrades, patches, and migrations while maintaining strict adherence to security and compliance standards
• Implement automation tools and scripts to streamline repetitive tasks and improve system resilience. Conduct regular risk assessments and resilience audits to identify vulnerabilities and implement corrective actions
• Provide 24/7 on-call support for critical incidents and coordinate rapid response to system outages or performance issues

To be successful you will need

• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred
• Experience managing IBM mainframe z/OS systems, with at least 3 years in a leadership role
• Proven track record of designing and implementing resilience strategies, such as disaster recovery and high-availability solutions
• Strong knowledge of z/OS system administration and problem diagnosis.
• Extensive expertise in DS8000 and tape storage technology, including configuration, optimization, and troubleshooting. Experience with mainframe infrastructure software (e.g.,JES2, SMPE, RACF, CA1, SMS, GDPS, etc)
• Proficiency in automation tools (e.g., REXX, CLIST) and scripting for mainframe environments
• Excellent problem-solving skills with a focus on proactive risk management and system optimization
• Strong leadership and communication skills to manage teams and collaborate with stakeholders
• Ability to work under pressure and provide effective solutions during critical system incidents

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

Opening up a world of opportunity

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.